Eyewear & Opticians

Thank you Jody for helping me find a new pair of glasses that I love! Jody will help you find glass frames that work with your prescription and your face shape. If you want high quality work and customer service, EyeCrave Optics is where you should go.

Worst customer experience ever!!! THEY JUST WANT YOUR MONEY YOU WILL SUFFER BEFORE YOU GET YOUR ORDER, THEY DONT GIVE 2 CENTS ABOUT YOU AFTER!. The staff at the store may be nice, though not enough to make up for their inattentiveness and lack of knowledge, the worst is the experience after leaving the store. After placing a 300 $ order for prescription glasses, I am told only at the end of the transaction, that the order will take 2 to 3 business weeks (A freaking custom car takes that long, not a pair of glasses !), when any other eye ware store takes a week. I go home and continue to suffer and struggle with my fading eyesight only to receive, two weeks later, a sarcastic email about how they care about my eyes and the glasses they had originally made "didn't pass the quality test" (either they hire inexperienced people who cant put lenses in a frame or they never placed the order) telling me I have to wait another 2-3 weeks... TOTAL WAIT TIME OF 2 MONTHS for a simple pair of glasses... ABSOLOUTELY RIDICULOUS AND Unacceptable!!!! I will be blind by the time I get them and will have to compromise on buying new eyes so I can afford a lawsuit!!!! BONLOOK more like WORSTLOOK.... Truly disappointed ....... After getting that email the kids they have "managing" the call center in Montreal who don't know the first thing about customer service try to teach me manners through their attitudes and fake apologies..... all in all save your money, time and patience TRUST ME, go anywhere else! I am definitely involving Ontario Consumer Protection Agency and will see what happens... My migraines are so bad all I wanted was to stop them so I went to a "recommended place" to get my money's worth... WORST IDEA EVER!

Quality sunglasses, affordable prices for everyone.

I’m quite surprised with the negative reviews here, but I find the service has improved since I last purchased eyeglasses in this store. After visiting multiple optometrists, I find them to be very unwelcoming and unpleasant whenever I don’t purchase eyeglasses from their stores. Yes the quality isn’t like Versace or Tiffany and co however spending $195 on frames, lens, and extra add ons beat a pair that cost $500+. Why? Because when you have really bad vision and astigmatism glasses can get costly, so for lenses with great accuracy, Bonlook’s eyeglasses are the best bang for your buck. Ive ordered from multiple other brands such as eyebuydirect(10 plus frames), and firmoo (5 frames), zenni optical, and bonlook stands out. They actually measure your pd accurately in store. Frames are also stylish and in trend and you will most likely find something that will fit your face shape. Lastly, the service in Montreal trust downtown was amazing! The sales associates informed me of their promotion right away, what add ons they have ect. After a long day at the optometrist today, my partner saw a difference in customer service, and this is why bonlook’s customers come back. 4/5 stars, would recommend

Great service but they don't actually take Care Credit like independent locations. They take the Macy's Credit, though.

The customer service is outstanding! I had an emergency situation and every person in the office was polite and caring. Dr. Oleinick-Goldstein went above and beyond. This is a place that really cares about their patients! Highly recommend!

Mike goes out of his way to help his customers with their glasses needs. He keeps you informed while things are on order, and works with you until you're happy.

I had the best experience with Berkley Eyewear. I thought I could save money by going to "chain stores" and when I finally checked out this beautiful boutique style store in downtown Berkley, it became clear not only did they have a much better selection of frames and the personal service was amazing, BUT they were also so much cheaper than the chain store for much better quality!!! They also take a lot of insurances and offer incentives to teachers. Would highly recommend!!!

Good receptionist, layed out all costs and fees and explained them easily, doctor is nice, and very knowledgeable. Decent wait time, but that happens at every eye place lol