Eyewear & Opticians

Excellent service from friendly, knowledgeable staff who are interested in building a long term relationship with their clients. Wide selection of vintage, and new frames. I have bought four bespoke frames from General Eyewear including sunglasses as well as a vintage YSL. I used to go to E B Meyrowitz, but prefer Stefano, Akio and the team in Camden. I am very particular about my frames and like that the designers work patiently with me using their own and my historical and contemporary inspirations to get to the desired end result. Rather than being either bland or fashion forward, the designs offered to me speak to my social and professional needs and it is clear that the team at General Eyewear have tried to understand me and my tastes rather then just offering me either what they like on me, or my first choice. The advice given has been top notch. They are passionate about their products, which really are of the highest quality. I am used to the bespoke process in many areas of clothing and recommend his store to anyone who needs something elegant or something that stands out a little more (I have both). There have been no pushy sales, just a genuine excitement about giving me the best possible product. Oh and the price? Very reasonable for all the work that goes into getting things right. I now have some of the finest glasses around in designs that are far superior and different to anything I have had from any other provider.

Great selection of designer frames and really helpful staff. They were happy to help me try lots of frames off the rack and take pictures/make recommendations. I also had an eye test here which was fine.

It is so rare to receive such professional, passionate, dedicated, sincere and fun customer service in London these days. Michaela is a beacon to the ethos of Linda Farrow and everything the brand stands for. She is dedicated to her work and would shine in any PR, media, customer liaison Manager position anywhere on the planet . The shop is beautiful and the staff exemplary. Visit them soon ! Thank you again Michaela my new glasses are out of this world .

I am absolutely thrilled with my specs. Qiraat at the Royal Exchange provided a superb service from selecting the right frame to taking all sorts of measurements as part of the bespoking process. Many thanks to the TD team.

Really friendly, great looking frames and they even adjusted the glasses I'd bought elsewhere without complaint!

Warm and approachable staff. Great looking glasses done quickly and efficiently. I have even had follow up tweaks & fixes when needed as part of the service - great thing about a local/high street/indie shop like this one.

They have a museum of eye wear, and seconds off sale from 75 pounds.

Always have a good experience whenever I go into store.

We looked around and found that Auerbach and Steele had the best selection of glasses for a toddler (bought my sons when he was 2). Really pleased with the service so far and it's great these guys are open on Sundays too.

An outstanding opticians in Kensington and Chelsea. Would highly recommend. Excellent optician (Ms Mckernan) and customer service. Recently donated a pair of designer sunglasses to the charity auction at my son’s pre-school which was really appreciated.

I had been searching high and low for high quality glasses that would make me feel good and last me years but was struggling to find any that really suited me. I ended up at Bromptons as I work nearby and was helped by two ladies who clearly knew their stuff and picked me out a fabulous selection that fitted my face shape and colouring. I was spoiled for choice and ended up with the opposite problem of not knowing which to go for! My glasses only took a few days to arrive and despite being expensive (best just not to think about it...) they are well worth the money. I'll be recommending Bromptons and going again myself. First class customer service from a refreshingly personal boutique opticians.