Flooring

I love going to Home Depot. They have friendly people there that goes above and beyond to help. Will always shop there instead of that other chappie store.

I went into Lowes to buy an item, and ended up looking at another item for a future purchase. I asked an employee for help locating the item, and while they didn't have exactly what I was looking for, he showed me a similar product. He didn't pressure me into buying it, and left me to discuss it with my husband, which I greatly appreciate. I didn't get his name, but whoever he is, I appreciate his helpfulness, and for not being a pushy salesman.

Typically good but today was a disaster!! Others were helped before me. One (contractor) came in 20 minutes after me, & was serviced before me. Not a happy camper today!. Also MANY of their plants are/were dehydrated & dieing. What's going on? But this was not my usual Lowes store. Maybe THAT was the difference in customer service & quality. Guess .... back to MY store on Mobile Hwy.

I recently went to the Home Depot on 9 mile road and a mistake was made on my checkout in which the self check machine charged my debit card twice. I noticed it today when I was balancing my checkbook register with my online bank statement. Home Depot fixed this problem on the same day by crediting my account the overcharge. It's unfortunate that this happened, but I have to say I'm impressed with them fixing this so quickly without me having to go back to the store and ask for it to be corrected. I do not know of any company in today's time that would do this. Good job Home Depot! Secondly, I want to make a comment on the review made by Jerry LeForte. I happened to be there at the same time this individual was there. His review is inaccurate of the situation that occurred. He and another individual that was with him acted completely inappropriate in the Home Depot Store on 9 mile on 5/21/18. They both were cursing and screaming at the unfortunate checker, Aretha, that had the bad luck of waiting of those two. They were scaring and putting other customers on edge with their behavior. They did this in front of an elderly lady. Some customers left the store because of them (this was witnessed by myself with products being left at 2 other self check stations with the subtotals still on the machines). Aretha should not have had to put up with abusive customers like those two. I believe they targeted this poor woman because she was female, because she was black (they were definitely low class rednecks), and because they saw an opportunity to create a stink and enjoy such behavior. Had it been a more dominant man waiting on them, they would not have behaved in that way. If individuals cannot act accordingly in Home Depot, they should be shown the door and not be served.

Service was fast friendly and expedient. Team members greeted us, asked us we needed any help. Answers our questions easily. Enjoyed our visit.

They have self check out, but most of the time they keep them off/ unavailable what a waste of a resource and to aggravate a customer over it. Something they could fix without upsetting a customer and creating their own negative feedback due to something that could be resolved internally without it costing them much more. I do not understand our society creating resistance to customer service when they have what it takes to be the best.

Excellent experience. We moved from almost 7 hours away. Originally, I thought Lowes would be the easier choice because I could pick out the carpet in our old city and have it installed in our new house. I was wrong. Lowes left me looking at other options, and I found Evans Carpet City. I could not have had a more pleasant and convenient experience. They quoted me far below Lowes, measured the house, and installed the carpet within a couple weeks and over the phone. Extremely happy with the carpet and the service we received. I will go back there for any future flooring needs in tha area. Thank you!!

Great prices.

Always friendly and professional service. Reasonable prices and good selection.

In and out quickly. Everything I needed in stock. Friendly employees.

Great service helpful and great prices been here before and it's always been home town friendley

It was wonderful.

My wife and I returned to Hadinger to buy a rug. Having spent lots of money with them previously - we were confident shopping with them. We took samples home, and picked our style and size. The next day, we returned our samples, and left word for our salesperson to call us back. She called the next day, took our information so she could call and check availability. When she called back, she advised us it would be 4 to 6 weeks, so we gave her our credit card. After 6 weeks, we called to check status. At first, there was no order found. Then our rug was in a boat. Then it was backordered. Now at 16 weeks, the rug still isn’t here. We tried to cancel and Hadinger says no - because it takes up to 6 months for a rug to be Ordered. We ordered based on incorrect information. Now there’s no refund. No rug. No happiness. Do not order anything here. Lots of other options. We’re not done with this. The old adage that “the customer is always right” absolutely doesn’t apply at Hadinger. Now the employee assisting us seems to have a grudge. Nice!

Great company to work with for commercial interior construction systems.

Family owned, amazing customer service and friendly atmosphere! Highly recommended!

The only reason i would give this store any stars is because of 1 man...Mike in hardware...very helpful...for the rest of the employees i have NEVER been trrsted so rudely. In from out of town and needed assistance but to no avail...very sad customer servicr

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