Home Nursing

Community Care Access Centre is not accessible at all. My doctor referred me to this service because I need nursing care post-operation. I was told that a nurse will come to my home everyday. I went home and hours after CCAC called to tell me to go to their clinic everyday by appointment because that is what's in my assessment in their file. I have to travel from Danforth Rd to McNicoll, everyday by bus because I can not drive right now and no one to drive me there. That is after 4 days of open surgery. Basically, the service is there, get it if you can, who cares we get funded anyway, we are doing a great job helping the community. I was quite relieved actually when I left the hospital and the doctor was quite insistent that I will avail of this service. I thought to myself, there goes my tax dollars working for me now. But only to be dismayed when I got the call. The home nursing services is only for patients age 65 and above.Could have saved your time had I been informed of that in the hospital and my doctor would have not recommended your services.

The best home care in the region! Retire-At-Home Scarborough staff are caring, compassionate and reliable.

Though it is an older building, the care, programs, food and sense of community is excellent.

I can see it from my private school window. Great building it makes me happy.

Excellent facility. Great staff; fabulous quality of care; clean facility; warm friendly environment. Low turn over of staff so they get to know the residence better compared to other nursing homes for maximum quality of care. I would rate this long term care home 5+++.

Patients seem to go downhill so much faster as soon as they show up here. The atmosphere is very depressing and the staff seemed to only pay attention to your loved one if a family member is visiting. I saw staff lose a patient and I had to tell them where she went. I also saw staff laugh at an older woman because they couldn't understand what she was saying. They literally don't care about the patients, find another long term facility, trust me. Take a tour and see how the people without visitors are treated too.

Great staff

Horrible food, residents are quite upset about the kitchen

The residents do not receive the care that they need in this home at all! And if they medicate or do personal care on your family member they charge them a ridiculous amount of money to do so. The management team are very immature and extremely rude, they also have staff members that are not trained in anything not even a psw handing out medication to our loved ones. The manager of the nursing side is very ignorant, she has been heard bad talking her own nursing team. There is zero confidentiality in that building at all, everybody including residents know things they shouldn’t. I would not recommend putting a loved one in this home at all.