Jewellery

I stopped by this location a couple of weeks ago for the first time. Definitely a great experience! The staff were so helpful (as always) and the new store is gorgeous. Smells great too.

Casa Lena is an amazing place. Its like walking inside a treasure chest! I've been shopping there since it was in Belfountain & followed Katie when she moved the store to Georgetown. I've always been welcomed immediately & treated wonderfully. I'm sure there are two sides to the bad review listed but have trouble accepting this side knowing the owner & staff as i do. In all honesty, I can't help thinking the girl is spun to think ANY store would accept returns on earrings, and who wants to buy something that might have been put in someone else's pierced ear?? Seriously wondering where this chick's common sense disappeared to!

All the staff are wonderful here, they take time with each customer and really make you feel like family. I have been going here for years and will continue to do so for many more!!

Great staff, always very helpful.

My husband bought a necklace for me and when he tried to return it a few days later they told him they have a no return policy. He was told there are signs in the store. Also he only received the visa receipt and not a receipt stating there was a no return policy. I would never buy anything from this store again.

Very nice guy helped alot and my son is very happy with his watch

Extremely high quality jewellery and customer service that is above and beyond. So rare to find, especially for this industry. I am recommending Rick to everyone needing anything jewellery related! Thanks Rick!!:)

I recently visited Zak at Zak's Jeweller's to have my engagement ring/band cleaned and reset with a new centre diamond. The ring was passed down to me by my grandmother and therefore, I did not trust it to be left with just anybody. I am SO happy that I brought it into Zak's Jeweller's as the customer service was beyond fantastic and the ring turned out beautiful. Thank you Zak for making such a special time in my life enjoyable and stress-free! We will definitely be back and we will definitely recommend your shop to all of our friends and family!

Nice people, and beautiful jewellery. Great sales.

Incredible selection, fantastic customer service. Always willing to meet my needs.

Stay away from this place; during a repair of 2 weeks in duration, they stole my antique 100 year old gold pieces and upon pickup they returned a fake and fraudulent replica to me--thinking that I would not notice the difference. I did notice the difference, I have a good eye and had been wearing the piece for years. It was lighter in weight, an unusually different colour, and sounded like tin, an indication the gold was nolonger the same antique heavy gold. Do not come here if you care for your valuable, sentimental jewellery!!

Found a gift for my wife and the staff were very friendly. May have picked up something for myself as well.

Love the people and their products.

Business is Closed 1 August 2025 the business closed due to retirement,.