Mortgage

I went to this bank on Oct 11, 2017 Wednesday, at 5:30 pm -7:30 pm because 50 Centennial College students participated "Interview info session". Especially, Staff gave us warm welcomed and staff are so kind. They are encouraged and answer our question. Now, I started to apply customer service position. One day, I will be a..........................

I spoke to Rasiklal and he did not want to help me at all. I needed to renew my mortgage and he refused to listen to anything I had to say. I've been with RBC for over a decade and I had to renew my mortgage so I was assuming they'd want to keep my business. All I was asking for was to match the rate I was offered from another bank. I made an appointment first thing in the morning with Rasik and showed him the comparable rate, but he said he couldn't do that for me and offered me a horrible rate, which is shocking since I have a really good credit rating. I was easily willing to switch banks, but he didn't seem to be bothered. I had to pretty much twist his arm for him to even ask his manager if they could match the mortgage rate I was being offered from another major bank. He said he'd get back to me in 3 days, but on the 4th day I had to email him asking if my rate had been approved. Shockingly I received a reply saying he didn't get a chance to ask his manager yet, but he did ask when he saw my email and he said that the manager declined my request. In the end I went to a different branch and secured a better rate I was originally asking for. I just wish I went to a different branch in the first place. I found Rasiklal to be very unprofessional and unwilling to help. Please go to a different branch when dealing with mortgages.

Terrible branch; slow service, RACIST staff. Sakali Pundais everywhere, led by Captain Sakali himself Jason Gould. 1 star is an overstatement. Hold nuts

Estimated time 30 minutes if you want anything done using teller.

Wendy is suppose to be there mortgage advisors but was one of the most incomplete people I have ever met and ruined potential opportunities for my wife and I for buying a home, giving false information and wasting out time

Customer Service here is excellent! They are very friendly and polite here...it was a great banking experience!

Worst Scotiabank branch I have visited

Unprofessional; uneducated staff work here....

Nice

May Chen really cares about the customers and she truly understands the customer needs. My recent mortgage with BMO which handled by May, was the best mortgage experience I ever had with a bank. Previously I had worked with RBC, 2 mortgages with TD and 3 another mortgages with BMO.

Always a fantastic experience for my personal banking needs. Amazing team at this location! Especially Orysia.

Deals professionally with utmost urgency and courtesy.

these people should be indited for elderly fraud. an agent of theirs sheryl snook gave my mom a loan on her 45 year old home that was paid for. she asked for 175k on a home worth 400k. of course the lady got the loan after she split the mortgage in to 2 and bought the 2nd one of 15k ya 15k herself because she bullsit and said to a 78 year old woman thats how it must be done! it gets better then on the 2nd mortgage she forclosed within 3 months and charged the woman 1 THOUSAND 6 HUNDRED dollars per E-MAIL!!!!!!16K FOR A RUN OFF BY A 50 DOLLAR PRINTER. finally the woman didnt even get a day in court cause sheryl hid the mail on her! eventually the woman was evicted and sheryll OWNED THE HOME! im sooooo glad there is a heaven and hell because to me and many others this is as bad as MURDER! MURDER SHERYL.

We had a great experience speaking with Cynthia Poon at CLN Mortgages. She was quick in follow-up with every question we had and provided helpful and needed advice about getting the best mortgage rate. We would recommend CLN Mortgages to anyone looking for a great mortgage and efficient customer service!