Car Dealership

The service at this dealership is the best in the GTA. They were able to easily diagnose and repair major problems with my jeep that multiple other dealers had classified as "normal". They take the time to properly investigate and correct customers concerns. Don't waste your time at another dealers service centre. I live downtown but make the trip to Richmond hill Chrysler every time my car needs service now.

I booked the maintenance service two weeks in advance and arrived at the scheduled time on time. However, the car was left there for five hours and only the oil and spark plug were changed. I did not have time to change the brake system.The service is so bad that I won't go there again.

They are very trustworthy in their business dealings, open minded and always ready to satisfy you in getting your dream vehicle. Try them out....

LEMON SELLER

Had an absolutely amazing experience here buying a new Jeep from Anoop. Went to a few other Chrysler dealerships around the area got horrible service and harassment. Right from walking in your welcomed. I loved that nothing his hidden from you and he will find the right match and price point that you are looking for. Throughout the whole process there was no pressure which was amazing. The rest of the team that I had a pleasure in meeting were all amazing in answering any questions and taking time and not rushing any part of the process. If your looking for new or used vehicle Definitely go check this dealership out and see Anoop they will be able to find right vehicle for you

BUYER BEWARE 🚨🚨🚨🚨⛔️🚫⛔️🚫🚫Very Disappointed in this Dealerships SERVICE AND SALES department and the OVERALL Purchase of an “apparently” Brand new 2017 Jeep Cherokee Trailhawk this so-called Brand New truck has been Recalled twice in its-first year and had 4 repairs -on a costly $48,000 vehicle now owned for only 15 months AND only local driven in Brampton with 20,000 KM on it -4wd system completely blown without even using it AND the exhaust system is blackened with smoke and they try to tell you it’s from the 4wd system problem ?..let’s add that they STILL HAVE NOT EVEN fix it until parts came two weeks later and then when I dropped the vehicle no one knew what the repair was that it needed ...was told half a day turned to WEEKS AND WEEKS I STILL HAVE NO TRUCK AGAIN-THAT IM PAYING 236$ biweekly FOR with no Repair UPDATES BECAUSE— this truck was seriously broken (LEMON ) upon selling it to me -it had missing parts in interior and damaged fenders when sold to me and multiple issues with transmission computer and 4x4 and everything else BEWARE OF THESE JEEP CHEROKEE TRAILHAWK EDITION 🚨🚨 I was of course -Completely taken advantage of- and now service is laughing at you when you get upset. Head office won’t do anything Sent emails and voicemail to service manager with no reply since drop off OCTOBER 18 2019 now :::::: UPDATE December 2018 - STILL NO RETURN CALLS. NO JEEP CHEROKEE TRAILHAWK MR BRENNAN WONT RETURN MESSAGES ‼️⛔️BEWARE OF THIS DEALERSHIP THEY ARE SELLING BAD TRUCKS AND NOW WONT EVEN RETURN OR FIX MINE WITH NOT ONE CALL OR CARE ABOUT IT. JEEP CHEROKEE TRAILHAWK IS LEMON !!!! Watch your exhausts and PTU WILL FAIL AND NOW I AM PAYING FOR NOTHING BUT A HEADACHE!!!!!🚫 🚨🚨UPDATE DECEMBER 30. JEEP WAS FINALLY RETURNED (EXHAUST NOT REPAIRED‼️) — AFTER CALL TO CHRYSLER HEAD OFFICE AND FILED COMPLAINTS AND ESCALATING THE REPAIR TO THEM HAD IT RETURNED TO ME still BROKEN THE NEXT DAY. THEY MIRACULOUSLY GOT PTU FIXED WITHIN 24 hours AFTER ESCALATING COMPLAINT ——(the same one I was told repeatedly,they had tried ,and couldn’t fix for three months). BUT THEY NEVER LOOKED AT THE EXHAUST JUST CLEANED IT AND RETURNED IT BROKEN ‼️‼️🚨🚨

I’m only putting a five star, to make my comment visible, O star for this dealership. Before buying a car I read the reviews, to make sure I was making the right decision. Reviews are important for the customers, and it should be respected and not altered. My experience at first was great, they were very helpful and “honest”. They helped me with everything from getting a loan to getting the plates and so on. The car seemed very well maintained, and my partner and I were excited and happy. But all of these went downhill. After a few months in, lights started to show in the car, it needed “service” and other things. I have constantly went to the dealership to get it fixed but I did not work, they didn’t really helped after they got their money. They provided a summary of the car conditions, and stated the car was not in any type of accident at first. This was a huge lie!! I never went back since they never really try to helped , I have spended money and time in this car and finally I have recently gone to the actual car making dealership and run some test, as I have been having all types of problems with this car a few months in since I got it, it’s been now 2 years since I got it, I found out the car had previously had 3!!!! major accidents before I got it, this does ruined the car!, and as a dealership they should know that! This is unbelievable and very disappointing as I trusted this company to help me buy this car. I trusted their opinion and professionalism , which clearly they have non. All I have to say it’s to be careful when entering this dealership. Very disappointed and never going back here nor refer or recommend anyone to get a car here. Very untrusted, unworthy , so unfortunate I had to experience this, and decided to put a review to let this company know , to work more efficient and provide more honesty info to their customer who come vulnerably to their store excited to get a car, and to everyone else to triple check and have outside sources before buying a car here. I talked about my experience here , and for sure this is not a 5 star rating for me!

Highly recommend this dealership. First time in this dealership and I had great experience at Twin Hills service department with Alex services advisor. He took the time to walk with me to my car and answered all questions I had. Thank you Alex

The service was excellent! Got an amazing deal and I'd recommend this place 100%. Big thanks to Arsalan and Sanjeev for the amazing help I got!

Great service and very fast. Paul Rudolph provides great curlstomer service. He’s very honest and always gives great advice. Highly recommend leaving your vehicle in his hands

If you purchase from here beware, read all paper work carefully, and have a separate mechanic check the vehicle, purchased a vehicle was supposed to be in mint condition new fluids and all, nope, battery went 2 months after purchase, timing chain 3 months after, brakes shortly after that, currently the transmission is gone on the vehicle, mechanic told me that thr fluids were not changed when they were supposed to br changed,( im still 30000km before i was supposed to change the fluid) when I went to check for my warranty the 5 year 100000 km warranty that I was advised that I purchased was actually 36 months 60000km, as well the automatic rolling over of the warranty if unused is BS as well, you have to call months in advanced to renew, if you don't your SOL,

Best experience so far in buying my vehicle. This is my 3rd vehicle purchase within a span of 20 yrs. I walked into the Northwest Toyota dealership and was greeted and accommodated by Stephen Mignogna. Stephen was absolutely great! He clearly explained the features of the vehicle that me and my wife wanted. Negotiation was clear and no pressure tactics. We were given great discounts. From negotiations until the final deal, Stephen is right there assisting me. Then on the day where I am to pick up my vehicle, Stephen is right there to explain everything about the features of the vehicle from the smallest to the biggest detail. Based on my observation, this dealership have a good team of people that are knowledgeable, service oriented and friendly. Topnotch Toyota dealer. I will definitely recommend Northwest Toyota to my friends and family. Keep up the good work! Kudos to Stephen and Danny!

I worked at this company a few years ago...they treat there staff with respect and kindness. The Policaro dealership (any of them) would be a great place to work or purchase or (lease) This is truly a family run business!

Great experience with the dealership. Wonderful service. Love it. My sales rep was avneet and she got me an amazing deal..

Great service and good prices! Good selection of new and pre-owned vehicles. I was very satisfied with my experience purchasing my first vehicle from Erin Dodge. Ryan was very helpful and informative and took the time to explain everything in great detail. Management and Tina in financing were also very pleasant to deal with. I came from North York and it was well worth the trip, i would definetly recommend Erin Dodge to anyone.

Went there for a recall on my Lexus. They washed and vacuumed my car.. on the house. Great people working there. Would consider going there if need to buy a new car.

When searching for a good used car found their website that was helpful and informative. Arranged to travel 2 hours to see car and they were very helpful and accomodating. Pulled car out of showroom and within 4 1/2 hours papers were signed and we were taking our mustang home. Only 2nd day having her and love her. Thank you vault motors.

So Happy that Mr. Graff is back in Brampton we dealt with him for 8 years at Frost for all our purchasing and Service needs. We have just had our vehicle Serviced with Gateway and you can see that he is already having a positive effect on the Dealership. Keep up the Great work!!!!!!!!!!!!

Dave Raymond and his staff went over and above to make us happy. They got us the car we wanted in a timely fashion and looked after our trade in. Lucas pulled the whole deal together, showed us the new features our car had and sent us on our way.