Eyewear & Opticians

I've been many other places, but this shop stands out the most because of very knowledgeable and friendly staffs. Ever since I came across this shop, I always come here for my glasses.

Professionalism and great kindness!

Had an amazing experience, good collection of frames and staff were so polite.

Very friendly people

I was referred to Amar Optical by my wifes mom who has been a hapoy customer for about 10 years so far. I just had my first experience there and I could not be happier. Service was great, and it didn't take long to make my new lenses. They also made sure to call right away when they were ready for pickup. Im looking forward to continuing to do business with them.

Customer service and prices were great, unfortunately, the quality of the lenses were very poor Although i had my eyes checked onsite and they had my prescription on hand, the lenses given were incorrect and I had problems with day and night vision that resulted to blurry vision & migraines. I went to a mainstream optical to find out the lenses they put into my new frames were low quality and had to get the lenses replaced. ($$$) I would suggest this place if your prescriptions are simiple or if you are only in the market for frames. Otherwise, spend a little more and go somewhere else. So disappointed

YMMV but I was very pleased when they told me I would be able to pick up my new glasses later that day. That's like a 6 hour turnaround time, which is super duper fast! Obviously they will charge more than online retailers like clearly.ca but you can still haggle the price (like all stores in Pacific mall haha)

Excellent service for a low price

Terrible terrible store. Do not come here to purchase anything. You will walk out feeling cheated and scammed. The service and attitude of the owner (old short lady with dyed purple hair) is embarrassing. She is extremely rude and unprofessional and this attitude is clearly trickled down to the rest of her staff. They are dishonest to their clientele and flat out lies in order to make a sale. Long story short, I came here to purchase glasses and specifically asked for the thinnest lenses possible. They gave me a quote and I must have triple checked with them if this quote was for the thinnest lenses possible (as it really mattered to me). They reassured me at every stage in my purchase and said we wouldn't be dishonest to our customers. I get my glasses and notice that my lenses are unusually thick (compared to all my other glasses at the same prescription). So I inquire and it turns out that they did not order the thinnest lenses. They explained to me that the thinnest lenses are "1.74 index" and my order slip noted "1.67 index" - they then tried to brush me away rudely, telling me that it is my problem. I told them that I (and the average customer) is not informed in these technical metrics. When you show me an "index number", that makes no sense to me. That is why I have asked you numerous times verbally when I made my order whether I am getting the thinnest lenses. I trusted you and you flat out lied to me. They did not own up to their mistake and immediately began yelling. The owner in particular was very rude and did not attempt to understand my complaint. She kept telling me that I received a fair price for the lenses, and that it was my problem so I should leave. The problem wasn't about the price, it was that I didn't receive the desired product that I instructed for. After a lengthy argument, they finally understood my complaint but downplayed the dishonesty involved. I believe that in such a situation, I should be ordered a new pair of lenses (the thinnest) on the house or at the cost of the manufacturer - as it seems like a fair solution to remedy the horrendous service and the initial mistake, which they made. The owner wanted an extra $100 for ordering me a new pair of lenses as "compensation" to her store for an additional order of lenses. I was able to get it down to $50 but I feel totally scammed. That $50 includes a profit margin for the store... it's definitely not at the cost to the manufacturer. She took my old lenses and said I wasn't getting them back either when the new ones come. So basically... I paid full price for the messed up lenses and another $50 on top to get the actual lenses I asked for. What a joke. This place isn't a store, its a money laundering facility. They ask to be paid in cash and request that no pictures are taken. The staff are unreasonable and untrustworthy. The owner has zero business ethics. Their business model is not premised on delivering customer satisfaction but rather cheating their customers for a quick buck. Probably the worst customer experience I have ever had in my entire life. I urge everyone to beware of this store.

Had my glasses made here. Professional attitude, excellent service. I would come again.

My family and I have always gotten our glasses from here. Today, I just went back and was not disappointed with the service as per usual.

Have been coming to this place since High School. They recently changed shop names. Still the same great service though!