Home Nursing

Nice staff with comfortable surroundings. Would recommend.

Not like other care centres.

The Right at Home franchise is amazing (as I have dealt with multiple locations), but the Barrie branch is particularly great. You can tell that the owners care and have such a passion for what they do which gets instilled in their employees. Truly a great place

The staff are helpful and friendly, and they care about each of their residents. I love the warm and cozy atmosphere GPH has for all of their residents!

Kingsmere has great involvement in the community.

My Nan was treated very well here and the staff is great !!!

Lovely family run home.Friendly staff.

A great not for profit organization that help seniors living at home. They're the ones with Meals on Wheels!

Would like to know if an NPS survey (rating 1 to 10) or something similar is provided the tenants to determine level of customer satisfaction regarding meals being provided. Maybe a quarterly survey would be best timing wise. Just a suggestion, Thanks Mike

Amazing Service

Orange is the new grey...When we moved my mother in law into the Waterford 2 years ago, we were absolutely impressed about the quality of service, the quality of the meals and the absolute dedication of the staff. All things changed gradually since the acquisition by Sienna, to the point that now this is no longer a place I feel good about my decision. Having dinner the other day in the dining room with my in law, listening to the other tables and conversation amongst of other residents I was shocked at some of the comments. Never mind the fact that the food served was less than a inner-city juvenile wayward home (bare edible by my dog) , when the residents complained about the food being cold, they were told that they should "hurry along and eat faster". When asked for a second cup of tea, I thought that the staff reaction was an olympic presentation of eye rolling competition. One resident clearly described my visit best: "next thing dear, they will dress us in orange jumpers". This is not what we signed up to pay for.

Terrible, no fresh fruit or veggies all canned. No air-conditioning in hallways or main rooms only in rooms and they are little units. No activities for the seniors or trips. They just sit in the hall waiting to go to long term care. On a waiting list to go somewhere else.