Jewellery

Great customer service 😁

I am very impressed with my experience working with Carnaby's to resize my engagement ring. Geoff was a pleasure to work with and provided excellent customer service. When sending my ring in for resizing there was a bit of a delay in receiveing it back in the time I was originally promised. Having an emotional attachment to my ring, Geoff understood and empathized with my anxieties. Although he didn't have to, he did not charge me for my resizing and offered me a complimentary gift for the delay. He was in constant communication with me to inform me on the status of my ring. I was so blown away. Considering I had a negative experience in the past with another jewellery sizer, Carnaby's handled this situation the way I imagine customer service should be handled! My ring itself was sized perfectly (they used proper tools for measurement--not like the previously place I had been to!). My ring was also difficult to size due to its dainty shape, and I can't believe how well and comfortable it fits! My experience with Carnaby's was so great that I plan on booking mine and my fiancés wedding band consultation with them!

I recently was in the store to buy a ring for a present. There were none in the store but not long after I returned home I had a call from Sharon who managed to find one for me. Just excellent service. A few days later my sister and I were in the store to look at gold chains. Maggie was able to find something in our price range and has been extremely helpful to us in picking out an initialized disc to go with the chain. A huge thank you to both ladies. What a wonderful experience for two senior ladies. Great staff!

For years the kind staff at Peoples Jewellers have managed to make me look good for events such as birthdays, mother's day, and even a wedding.

I was really disappointed when i went shopping for a dress and the Chatham store no longer gets shipments for them at their store!! For a store that has dress wear and NO dresses is really odd!!

Poor service and communication. Soldered a ring FOUR times before explaining that soldered jewelry should not be worn in a pool. Did not apologize, offer any money back, and by then it could no longer be repaired,

Ok see you there

They r friendly & very helpful.

Very nice and helpful staff...a price range so that therevis something for everyone...be it a simple promise ring to a Royal Dalton figurine, beautiful bookmarks and trinkets galore.

: )

Lost a friends engagement ring after she took it in for sizing and won't take responsibility.

Great selection and service. Too bad this lovely store will be closing at the end of August.

Wonderful service. So helpful and detail oriented when deciding on how to make my wedding band. My ring was custom designed by my husband so abit harder to find a band that would work. Exclusively Yours did a great job in suggesting something that fit perfectly. Even got women asking where I got it made so they could do the same. Just awesome to work with. Couldn't be more impressive and pleased. Thank you!

Terrible customer service. My wife called them and they put her on hold and then hung up after a few minutes.