Shuttle & Taxi

Great service as usual! Clean, respectful and quick. Got to meet the owner today and made sure to tell him how pleasant his guys and gals that work for him are!

Absolutely the worst taxi service ever. Both cabs I was in smelled heavily of body odor & cigarettes.. its illegal to smoke in a taxi! Having to wait 40 mins both times in such a small town is absolutely pathetic..

I've been coming here for 15 years. I have never had a plain that has left on time. It's always 30-1hr late. It's actually shocking.

I took the Clipper ferry from Seattle and had the shuttle pick me up at the Empress hotel only a 10 minute walk away. The driver, Kam, did AMAZING. He was friendly, energetic, and even gave me a tour of the sites on our drive out of town. I highly recommend this company to get from downtown Victoria to the airport.

Very good service

Fun little (10min) ride

Sam, our driver, was very helpful and we got in and out of the car a lot. He was always right around the corner when we called and we added on a few more hours last minute and it was no big deal. Would definitely book again :)

I was quoted a price, after the ride that went as smooth as possible, I was charged a extra $45.00

Had the best experience with them. Awesome service. Would highly reccomend to others.

Great service and low price!!

My credit card was randomly charged $60 a few times and it’s been so long since the transactions that the bank can no longer help me. To make things worse, I can’t find this guy?? Anyone have any luck getting in touch with him? I’m out $240 and no limo rides to show for it...

The driver did arrive and he took us to the airport. Otherwise: They called the night before and asked we move the time of his arrival up half an hour to better match their schedule, from 0430 to 0400. Last minute. We agreed reluctantly. We had to take the suitcases from the house to the driver in the rain and then help him load them. Amazingly, he then complained that we left our house at 0410 and made him late! Rude, unhelpful, not customer oriented. I do not recommend them. There are many other good options.

Excellent service, prompt communication and a community-minded business!

After reading the above reviews I just had to add my comment and review. Firstly the above reviews are poorly disguised attempts by a couple of taxi drivers to smear a service that offers travelers an alternative to an expensive cab ride from the airport. My experience has been very positive with the schuttle plus I have talked with numerous friends and acquaintences and the feed back regarding Akal has been very positive. Kenneth Panzer

I ordered my cab for 4:15 am via the app and never having used the app before, the early pickup, and the bad reviews worried me about something going wrong. I was worried for no reason because my driver was there 5 minutes early, was super friendly, plus a good driver. No complaints at all! Great experience.

Great cab service. Fast and efficient and highly professional. I was having trouble with other ride services and had an extremely important interview that I needed to get to. These guys were able to help me out in a pinch and get me to my meeting early. Great job

Friendly, knowledgeable and entertaining drivers. Good way to get around the island. Be patient, the coaches operate on Island time but are reasonably prompt.

Amazing! They will be my limo service for life! Naz went above an beyond for the day and Howie gave the best service too. Pricing is amazing and the service was outsanding!

THANK YOU FOR YOUR RESPONSE. Yes it was our hotels staff at the Hampton Inn who advised us of the 0900 pickup for our return. As such I've given your service full marks.. hotel probably not as much ;) Was to be picked up at 0900 (Sunday at Canada Place) after Alaska Cruise, at least that was the time booked. Called to find out, "should be there around 0945". Driver was very courteous and bus/van was clean.