Car Rental

I go to the station now and then and I try to support them on Wednesdays they have a very good price on 20 lb fillups on Wednesday however I can tell as a former business owner that one of the issues with this company is the attitude of the staff. Personally I would tell them if they can't come to work with a happy face on to go home with pay for the day and if this happened three times I would fire them because I find that the people working here seem to have something bothering them maybe it's the management of the company itself. When I visited this location for the first time yesterday this is the communication that I did not receive. ' "hello sir just bring those tanks over here, let me grab them for you, our fill spot is over here in case this is yourcfirst time here. Is this the first time at our new location? Oh you drove from the old location 10km to support us here thank you " What I got instead was no greeting then, take those tanks down there, that was the first interaction, take those tanks down there. So I took them halfway down thinking that was a spot. No further was the next interaction. I try to be jovial wow it sure is cold I got nothing in response when I went to pay inside I had forgot the price from the previous time and when he run up 2350 I said did that used to be 215? It was not meant to be adversarial, all he said it's never been that way. There was no thank you sir,v have a nice day sir, thank you for coming sir, any form of communication. I have the option of driving to St Albert Costco. It costs me in gas to do that but I also save some money, or their friendly competitor down yellowhead. I think the staff of this business need a serious attitude adjustment or the human resources manager needs to be replaced and they find somebody who knows something about customer service skills so they can hire the right staff because today people expect politeness we speak English most of us and speaking English is part of normality. And that is the way that many of us like to live, at least I do, and I appreciate these young men for the work they do but I also will be treated with respect or I will no longer be supporting any business such as this. Without customers, they have no business, and that is a real review, and honest. New location same staff attitude.

Good prices and equipment ready to go.

I have rented from these young ladies twice and the service was excellent, the girls are super friendly and I would definitely recommend this Budget.

Great service..

The ladies that helped me out with my rental were very helpful in loading the heavy Drywall lift I rented. Even were friendly towards my kids who even got a gift. I will definetly be back.

A good fix for a fair price 😎

You get an Audi reasonably priced for a rental. Cars are clean and well maintained. If you have not driven an Audi before then learning the controls of the car would be like reading a manual to drive the car. I absolutely loved the car. But I hated spending time to google how to turn on the headlights or turn on the cruise control. Finally fiddled with everything everywhere and figured out.

I rented a passenger van from the for a trip to Texas and never had a problem. Price was competitive and friendly service.

Excellent customer service from Stephanie Flanagan when we got our rental car and when we returned it. She went out of her way to make sure everything ran smooth. Enterprise Rent-A-Car is always our first choice when renting a vehicle.

"We'll call you when a car is available" 3 days in a row :-) Also, "we'll have a driver there in 20 minutes" was a lie 2 days in a row lol

Very helpful and friendly

awful customer service. Avoid at all costs. I read the previous reviews and thought they couldn't be that bad as Hertz is a big company, but they were terrible. No one on the desk for our pre-booked (well in advance) 10am pick up. we spent 1.5 hours waiting and going round in circles calling people before the guy finally showed up. 3 people dropped keys off with no other choice after giving up waiting, while we waited. the hotel staff (unconnected) had to phone the guy, who was at another office. In the end, he gave us a damaged car (which the drop off location office tried to charge us for) and fraudulently filled out the paperwork saying I was a happy, valued customer - I was extremely unhappy and will never use Hertz again unless I absolutely have to! then, he incorrectly recorded the fuel level and pretended to do us a favour, by marking it as lower - this was a straight lie! If you do use these jokers, be sure to photograph the car thoroughly before pick-up (including fuel level, all bumpers, wheels, interior, etc) and do not plan on using them if you value your time or need to catch a train/plane.

Silvercar made the car rental process so easy. They don't try to push any "extras" on you. They have you in and out very fast and you don't waste any time waiting for a shuttle because they send a Lyft driver to pick you up and drop you off. The car is fully loaded and in great condition. 10/10 would recommend and would definitely use their services again. Very happy customer.

We definitely will rent from Sixth again. Agent Nicole was extremely helpful in helping us with our needs. The Phoenix airport location is so easy to get to and from the airport. Thank you guys very much!!