Car Rental

Great service

Best prices in BC! We have dealt here for years. Best trade in dollars. Bud is a wonderful business man!

Rented some kayaks last minute from Joe when I was camping up at Silver Lake Provincial Park. Joe was an absolute pleasure to do business with; he briefed us on the best places to see in the area, was super fast at delivering the goods and very flexible on picking them back up again, and all for a very decent price. Couldn't recommend more if you're in the area and looking some outdoor adventures.

Make sure to document everything that is said. We were charged a full day on sunday because we picked up the car when the train arrived at 9:00pm even though we were told it was not an issue and key would be waiting for us in a lock box. We dropped the car off on Sunday at 4:00 am and was charged for all day Sunday as well. The Customer service was of no help at the Corporate level. Take my advice and go to a different rental agency. Avis & Budget are on our avoid list moving forward.

No one answered or opened shop until 20 minutes after we were due to pick up our car. Had difficultly getting a hold of anyone. If you are open at 8am, have someone available by phone or in the shop at 8am. Poor attitude as well.

Employees were great and very friendly. Did not have the vehicle that we had booked available when we arrived. So they gave us an upgrade at the same price.

DO NOT RENT A CAR HERE! I wish i could leave no stars. Its sad really that this place is still operating. Of course they dont have the car i paid for 3 weeks in advance, why would they. Others in line dont have a car either, but they are being offered an upgrade for no additional charge, not me though. I just get the amazing opportunity to hang around a one room airport for as many hours as it takes them. I ask how "how long is the wait?", she said "about 30 minutes". With some humor left in me I asked "how long does that really mean, 1.5 hours?" She laughed at me and said no. Here it is over an hour later, and nothing. I ask whats up, "they are washing it" she says. At this point I'm learning that based on their attitude that I'm the one thats being annoying. Im the one being annoying? Im not a frequent traveller so maybe this is normal, i dont know. How does a car rental company run out of cars when they know 3 weeks in advance they need it. They must have spent all their money on advertising. Terrible service.

Lady at the desk was helpful and knowledgable, but with a small location, when the plane unloaded and a bunch of people needed to be helped another staff member would have been good.

I wanted to rent a monster truck, but settled for a Ford Fiesta.

Went to get a rental car but called before going and spoke to a gentleman that was very helpful at making my reservation. When i showed up they were a bit busy but igot in and out fairly quickly. They have a great staff here that is realy good from my experience with customer service. I was concerned about the vehicle return because i did not have a way back home but they even offered to take me back at no charge. Im not sure if every rental car place does that. I wouldve given 5 stars but i wasnt told when i got the car that the car was not actually full of gas, it was just full enough to show on the digital screen that it was full. The vehicle read that it had 324 miles left of gas when i picked it up and when i returned it and filled it up with gas it went to 370 miles, meaning i was left when i picked it up without those other 50 miles that couldve helped me on my trip. The vehicle was in really good condition and overall my experience here was really good aside of the small issue with the gas. I am pleased to come back to this location if i ever need to rent a car and i would def recommend my friends or other people to go there. Thanks for a great and easy experience

Poor!! one of the staff members nearly hit my vehicle in the parking lot...was driving way to fast in the parking lot!!

Thanks for the hard work and dedication from Larry and staff!

Very helpful for my Mum....