Eyewear & Opticians

Been going there for over 50 years; knew Dennis' Dad - have actually never gone anywhere else - always very professional!

Monica helped me patiently and professionally to find the frames for my new glasses prescribed very accurately by Dr. Marlon at the same location. Monica walked me through several options and provided me with enough details which helped me choose my frames and lenses. Great experience...

Good selection of sunglasses and nice store

The best customer service I have ever seen I bought my glasses from then and service was superb I will never buy glasses from anywhere else

EVERYONE is SUPER helpful and Friendly!

Went to the Glen Erin location. There were 2 staff members and no clients so not busy. Wasn't acknowledged and they made no move to get up to assist. Told me in a very brusque manner that appointment is needed to browse!! I had been to both lenscrafters and perle vision before with no issues but had wanted to try to use/earn PC points. Won't ever go back here! Take your business else where ....it may cost more but good customer service is worth it. Would give zero stars but 1 star minimum is required.

Best customer service my family and I have ever had in an optical store. The staff is friendly and helpful. I would highly recommend this store to anyone

Excellent service and great staff. It is always a pleasure to deal with the management and staff.

The doctor was very nice and did a good exam however the glasses I ordered were not right the glare was so bad on the frameless lenses I ordered (i paid extra for the no glare) this was only made worse by their lab they ended up scalloped on the bottom when they tryed to buff them to take away the shine. I ended up returning them. I'm done with Lens Crafter one try was enough.

Great staff. Will come back for sure.

Good place to shop always have what I want.

I'm not one for posting reviews, so this is actually my first one for Google. I love the glasses I got here! The selection is great for those who don't want the run of the mill designers everyone else wears. You can tell they choose their selection with care to quality and uniqueness. I opted for Zeiss lenses as I need the best lenses for my work. Even though my prescription hadn't changed, I can see much better than with the cheap pair I've been wearing for the past year. Well worth the price I paid, which I did do some comparison shopping. Similar prices for what I was quoted at other stores (except for the Veronika Wildgruber frames I got which nobody else carried), but what won me over was the knowledge and care displayed by the staff. They definitely know their products and were pretty precise in what they told me about what I purchased. I would recommend anyone who wants an exceptional pair of glasses to go there.

Was helped by Rita and David on Tuesday, I let them know I was in a hurry because I had a date that weekend. I chose my frame and they said normally it would be 7-10 business days but they called around to their partner stores and got my lenses in, and they had it coated and ready with the elite package by Friday. Peter pushed the inspection forward since he knew I was in a hurry. Overall awesome service, super friendly and accommodating!

Well let me begin to say that the service and turn around time for getting my new lenses in my flashy new glasses was extremely fast and efficient. The customer service was excellent, Friendly great advice on my new shade of lens and very patient. Note: Always take your time on buying not everyone in customer service is going to connect with your taste or advice, every shop is different so deal with who you feel comfortable with. You only get 1 set of eyes so make it worth while and a pleasant experience. Thanks very much.

My fiance and I drove 45 minutes to this location to buy a pair of sunglasses for his birthday. He had received 2 gift cards for it. When we went to purchase a pair, the employee's had a hard time putting the gift cards through. After standing there patiently waiting for them to figure it out for at least half hour, the one then proceeds to tell us that the gift cards are not working because of their new system. And to make matters worse through out the process I heard them question if the gift cards even had money on them. It was a very exhausting and disappointing experience. After the fact, we went to another location and purchased a pair with the gift cards with no problems. We definitely will not be returning to this location.

Nice shop - like your staff

We were very impressed with Pearl Vision when we came in to get our son’s glasses adjusted (not purchased at Pearl Vision) and they broke in the process that they replaced the frame for free. His original pair was purchased in France, so them even finding a match for his lenses was nothing short of a miracle. Thank you Pearl Vision Hudson!

Pat was a great help! I brought one of my sons one day of MEA break. We found glasses and had them made in an hour. Then next day I brought my other son and we had the same experience!