Eyewear & Opticians

I waited one hour before I was even seen by a tech. I scheduled an appointment far in advence and i was on time. Maybe it was because it was the end of the day but I will not be returning.

They were mostly good. Quick service and decent selection. The one problem I had was they kept misgendering me and using my deadname even after being repeatedly corrected. I understand having to use legal name and gender on paperwork or whatever, but come on, when someone repeatedly corrects you on their name and pronouns (especially someone is VERY obviously femme) just do the thing, it isn't that hard

The staff here was very helpful and friendly. Great customer service! Thank you for your help!

I first came here in 2015 to get a pair of glasses. I brought my prescription with me. Now in 2018, I decided I needed a new eye doctor so I went to Dr. Tim Birtwhistle. I very much enjoyed my eye doctor visit. The person who checked me in was efficient, professional, and easy to have a discussion with. She took the time to understand my questions and talked to me without distraction. The tech who gave me the initial part of the exam also was not distracted and explained everything to me that was happening. She was very personable and a pleasure to be around. Dr. Birtwhistle explained everything I was seeing (and not seeing) to me along with excellent explanations on why. He, like the others, made it clear that I was his top priority while we were together. I had questions, he listened and answered them all. After the exam, I purchased new glasses and the good experience continued. The people helping me with the glasses were not pushy at all. They let me take my time in finding the glasses I wanted (it turned out that the ones they initially picked out were my favorite). I felt welcome. Everyone there helped, did their job very well and were all very intelligent, professional, and friendly. I would recommend this location to others (I already did)! PS - I especially like the machine that makes it possible to not get my eyes dilated!

it is very satisfied service and update glasses variety for people,i strongly recommendation for customer who needs to get better choice of glasses.great work.

Love this Place! I have been their customer for 4 years. Lily and Mercedes are very kind and thoughtful in helping you making the right choices.

Amazing service and attention by Austin👍🏽

Great sales staff

Just childrens cloths

By far my favourite place to shop in the Soo. The Pharmacists are very knowledgeable, outgoing, and friendly. They show genuine care and concern. The store is clean, they sell a quality product in each department, and the staff are helpful and polite.

It was a nice deal for quality glasses. The thing I want to point out here really, is the great service that is so personalized and genuine. They also have a good selection. I highly recommend!

Wow. The service here was above and beyond what I was expecting when going to buy a pair of glasses. They made sure I bought the correct lenses for the activities I was planning on doing and explained ever question I had.

Awfup

Great store and service.