Flooring

Great place for Flooring contractors to get supplies

We hired Golia to install hardwoods and paint the interior and doors in our house. Not only did the owner give us the run around on how much time it would take, (which only cost us more money) but after living in our new house for a short while, we quickly learned that they didn’t paint properly. Our doors are chipping, (no primer and they used an oil based paint) the corners of our walls are chipping, and parts of the walls/doors show a very thin coat of paint so you can actually see the old paint under it! We are not happy with their work at all. Buyer beware!!!!!

The customer service at Nova Tile was excellent. The staff really paid attention to what type of flooring I was interested in, and gave professional insight to help me make the right decision for my needs. There was a huge selection, and many beautiful products to chose from. I love how our floors turned out and would definitely recommend checking it out.

Every review that 'everything nature' has reviewed is 1 star save for one.

They aren't terrible to deal with until you have a problem. One must have the patience of a saint, to get your floor fixed. It is infrequent to deal with such incompetence. The people in the store pass it off to the installer who doesn't give a rat's ass. If you stay on them day in and day out you should see some satisfaction in ten to 14 days. It is mind numbing dealing with them. They are all to gracious to take your money....but when there is a problem....good luck. Like every other company out there.

Never giving this company service again. Do not understand b2b. And won't honour their pricing.

awful, placed on hold and still waiting 45 minutes later. No basis here for good customer service so make sure the deals are worth it

Always get friendly service and good advice. I did have a pretty serious lawn mower issue that I won't get into details about however by the high review I'm sure you can guess they made it right. I was 100% made whole on the issue and didn't' have to fight. They owned it and corrected it and I couldn't be happier.

Just wanted to give a head's up to any other people looking for reviews with this disgusting company. They were initially very friendly and helpful at first in september 2017 , I wanted to get new floors throughout my home and I wanted to support locally and heard a few good reviews from a few people. They suggested vinyl floors throughout the home due to having children and being easy to clean and waterproof. I was told they don't glue down the floor anymore that's it's looselay , which I questioned several times because my parent's vinyl floors were glued on and most vinyl floors that I was aware of were glued, but they insisted they were loose lay , and the contractor they used insisted that was true. My instal was suppossed to take 3 days to complete but ended up taking 5 DAYS, which with a family is a big deal to have basically your whole house in a disaster other than the bedrooms, the reason for it taking so long they constantly left to start other jobs inbetween mine.. I thought when you start a job you finish it not leave your customer hanging longer and having to move everything around and have so much clutter ! Regardless the install was complete , everything was all great finishing up our renovations in the fall, then Dec/Jan comes and staples, yes , long staples start coming up through my brand new vinyl floors that I paid $3000 for ( may not seem much to some people but to me, $3000 is alot of money ) , and ripping through the floor sticking out, first it was 1 then 2 then 6, 10, 12, 15 we kept hammering them back down and they would keep popping back up . To step on them hurt more than stepping on lego as parents would know how this feels, I was worried my kids would get hurt, and was very frustrated my brand new floors hadn't even been installed for a year and already experiencing problems in my dining room section of floor. Why did they treat me like this? because I'm young? because we are fairly new in town? Because I was too nice to all of you and patient until I had enough of being walked all over? nice reputation you have built , I will NEVER EVER recommend your service to anyone and tell them all what transpired including your horrible customer service skills . After telling some people in town about my experience they informed me Crescent flooring USED to have a good reputation from the previous owner, but since Richard took it over it's been terrible I wish I had known this before hand it would have saved me money i'm sure and lots of stress, grief and sores on my feet !! Everyone is entitled to whoever they use for their business in renovations but this is my warning to you , beware !! because I'm sure my $3000+ for the floors would have been alot better using another company from even the falls which is sad when you want to support locally . Good luck !to everyone else with your renovations and hopefully they go better than ours did

Great place but the woman who I believe to be Cindy was letting loose racial comments as I walked in. She refused to help me and gave me a difficult time. Great products and the other worker Jose was very kind to me and answered my questions. Sadly 1rotten apple spoils a bunch. I will not be returning to the store due to the sheer ignorance of that employee. If that's how they prefer to do business it's worth spending extra at home Depot and Lowe's. I am just disgusted.

I do not recommend them. We went in and they showed us the materials which we picked out but felt kind of rushed by them. Then they gave an estimate which seemed to be good for us. The guy said they will call us in a few day to schedule an estimate in the house which they did call but it took for them over a week to come in an measure everything. The guy who did estimate was also late for almost an hour. It took a few more days for them to send the final price and it was double of what they told us. They wrote down what we picked out but then later they lost one of the pieces of paper where they wrote it down and had to estimate the price of one of the materials.They also told us they could do it in the next two weeks since we had a deadline to move in but then during the estimate they told us they couldn't do it until after the deadline. Very unprofessional and overpriced. Do not use them and waste your time!