Hardware

Horrible attitude of staffs. I took my van for electrical problems and told them I doubt that it is the stereo that seems to drain my battery. Couple of hours later I was told that it is the stereo that needs to be changed and so the fuse has been removed for now. Did this really solve the problem ? No. The battery died again by morning. I was told to bring it back and when I did I was told to sign an estimate which I was told will not have to be paid. I was told that if too much work needs to be done on it, I will be called and confirmed with. After few hours, I got the call and was told that about 5 hours job was done but I will only have to pay for half an hour but I will have to take it to the company's service centre as they cannot do it. Really ??? Shouldn't you call me before doing 5 hours of job like you discussed ??? Paid $200 + for wrong diagnosis and something that they can't do. Never ever going back to them.

I like this place. Friendly service. :)

Lots of gadgets you won't find at most other stores. Seems to be becoming more of a kitchen outfitters than a department store.

great service, always find what I need

Staff member I talked to wasn't really friendly and was uninterested in helping me. Was easier to just say to go to customer service. He must have been very busy. Store has a good selection of everything you'd expect, but not everything seems to be where u expect it.

Awesome place. Could easily spend hours and thousands of dollars here. Staff is helpful, friendly and knowledgeable.

Well laid out store with helpful staff. Prices are competitive and they are well stocked. Hassle free returns with receipt.

I did a renovation last year and my contractor recommended that I deal with Victoria Speciality Hardware. I had never done a renovation before and it was a bit overwhelming. The staff at Victoria Speciality were exceptionally helpful. They offered me many suggestions and made everything so simple and clear. They even gave me a deal on a kitchen faucet that was in stock. I was very pleased, it was a positive experience and would recommend this store to anyone looking to do any size of project. Good location, easy to park, friendly staff and the displays are nicely laid out.

Good service. It's like a candy store for men!

Wonderful store. Could have spent a fortune there.

Excellent service and good hardwood inventory

Nice staff. Always helpful. Not as much inventory or selection as years past but still a good place to grab essentials and quick fix parts.

To ALL renovators around Victoria, B C Shower Door is the ONLY company to use: Quality, good service, good price........dont waste your time anywhere else....thank you for our shower!

We use them for our Business. The team is great to deal with and fast to respond most of the time.

I love this place! Great service and great products.. And it's supporting a local company 😊

Great local hardware store. Helpful friendly staff.