Home Nursing

Thanks to all the lovely staff who take such good care of my mimi.

This place is absolutely horrible. My mother went here as a request from her doctor and shortly after passed away under their care. She had an accident so they say and fell on the floor. One of my siblings went to retrieve her belongings, they stole 3 of her brand new outfits & encouraged him to make a claim so they can steal that too. I urge everyone please do not send you love ones here!!! If I could do it all over again I would have never listened to her doctor, this is a horrible place. Don’t do it!!!

We have had excellent help for my husband with the same girl for a year, unfortunately for us she returned to resume her studies. We have now welcomed a new care taker for my husband and again it is working out. The staff in the office have been very helpful. Thank you to all the staff

Went for an interview, wh e re the DON went to lunch while i sat there for over an hour and the only thing she could say was that she was the "Director of Nursing " like my time wasn't important. Once i was about to begin my interview which she was about to conduct with another dietary employee in the room who asked her if she wanted her to step out so she can do the interview at which time this lil lady gave her a look under her glasses which caused me to tell the lady that she could have a good day. I declined the interview and left i choose quality over quantity an employee should be comfortable in their working environment and yet i couldn't even get pass the interview and would not recommend this place to anyone.....respect is a 2way street and this was not the place for me.

Very unprofessional and inconsiderate...they don't care about their clients or the families. The nurses generally are good but the management needs a revamp!

I hear their awesome

Great medical care here. They are clean and interact decently with the patients. My father's been there a month and so far the only downside is the food is cold.

I've been here for a few years and it's always been a positive environment the people are friendly and easy to work with and the residents are really nice also

I stayed in Chartwell Conservatory Pond in respite care from April 18 to May 18th 2018. From the moment I stepped through the door of my big bright beautiful suite, I was made to feel at home by the amazing staff and managerial team. Within seconds it seemed everyone knew my name and went out of their way to ensure all my dietary, personal and health needs were met. I truly felt welcomed and cared for in a setting that was not stiff and stagnant but rather open, warm and flexible. At the Pond there certainly was no shortage of smiles and laughter. Part of this I think is attributable to the residents who were equally lovely and engaged - a joy to be around and get to know. Everyone I interacted with seemed content and happy to be in Conservatory Pond. Their opinions, I noticed were valued and their needs attended to in a friendly, respectful way.. In fact, there seemed to be something for everyone at the Pond, whether that was going for a stroll around the well manicured premises, relaxing and enjoying the many cozy lounges and Pond vistas, or actively participating in the fun varied activities being offered by Holly and staff. Among my favourite activities were the piñata party, the steeplechase race, chair yoga, the tulip festival excursion and baking with Bob. I also really enjoyed the in between times with residents such as chit chatting with new friends over a delicious snack or meal or playing impromptu games of scrabble, chess, euchre and wii bowling. Never was I bored or homesick at the Pond, rather just the opposite, I didn’t want to say goodbye. If you are looking for a caring family atmosphere for respite or retirement living, look no further but the Conservatory Pond. You won’t regret it.

I love visiting this location. All the staff are so friendly!

Great Accommodations and Friendly Staff. Always goes above and beyond to take care of their tenants and treat them like family! Highly recommend Royal Place!

My wife Betty and I came to Trillium Retirement in May 2016. Our reason for selecting Trillium was it had Long Term Care as well as Retirement in one place, as Betty has dementia and lives in the Long Term Care and I am able to live in Retirement and visit her daily or whenever I would like. Trillium Retirement is small and cozy and has about 40 rooms. The meals are very good. The activities at Trillium Retirement are good but the highlight is the program director. This lady does so many things for the residents, one thing I really enjoy are the country drives where we go into the country and drive around for about an hour where I can be reminded of old memories. We also go out for lunch at nice restaurants and we go on winter picnics where she brings the lunch and we sit by Lake Ontario in a warm bus and enjoy the view. I really enjoy living at Trillium Retirement and being able to maintain my close relationship with my wife.