Home Nursing

The staff is friendly, helpful and patient. They really take excellent care of the residents. Has a warm, up lifting environment. My grandma always is talking about how much fun the activities are. I highly recommend.

Horrible , uncaring response from the receptionist as well as the custodial staff as I went to pick up my Fathers' belongings. One kind word, would have been nice, just one. Rather it seemed it was a bother . I'd give it a negative one, but no choice. Weeks before I also inquired about the dirty carpet, or shall I say filthy carpet with a different receptionist. She was very rude, and asked which carpet. I stated the carpet further down that main hall. She then went on to say where? I stated, past the dining hall, oh you mean the 2nd hallway, the only place in here that has carpet? She knew full well what I was talking about. I'd think twice before placing a loved one here!

My father's caregiver Kevin was both caring and compassionate. He went above and beyond to ensure the well being and comfort of my father. SYNERGY HomeCare exceeded my expectations of a home health care company and I would highly recommend them!

Would not put my dying animal in this place.

Nice home

I had to put a 1 cause you can't put a ZERO.. My Mom had to be rushed to the hospital because they left her in the chair all night WITHOUT OXYGEN...The Fireman was the one that noticed her hooked up to the tank that was shut off on the back of the wheelchair... terrible... Mom tried getting their attention as the nurses would walk by, she said they would put their heads down and walk on by... Try going without oxygen all night.... Terrible...I would never recommended this place.. GO ASK THE TAYLOR FIRE DEPARTMENT WHAT THEY THINK AND HOW MANY TIMES THEY HAVE TO GO THERE... NOT GOOD...😤 And you are ALWAYS short staffed...

I give this place zero stars. I have never seen a place this bad. My husband was here two days and I got him the hell out. They stand around talking, they are unprofessional and clueless. I wouldn't bring a wild animal to this place. My husband wasn't changed after he had vomit on his robe and sheets. I had to go there and talk to the clueless staff. I pity any patient who can't talk or help themselves because this definitely is not the place to be. It smells awful and looks like a funeral home.

Nurses and rehab were decent but the admin was a nightmare. Changed Moms meds without a reason given, informed me (only after I asked) on Saturday (when all the other offices I need to make arrangements with are closed that she was being discharged Tue morning. Had to request discharge instructions and follow up info. Then they forgot to notify the follow up so when I called them asking why no one called me they didn't have any orders. Called Hartland to have them make the follow up request again and 4 days later still no word from any one. Do your self a favor an go some place else.

I am happy to give Chartwell Oak Park LaSalle a five star rating. My wife has been a resident for a year and a half and during that time I have seen the staff perform at a very high level of competence and respond to the residents needs on a compassionate and friendly basis. The various suites are maintained very well and the services provided from the laundry department, the food and culinary department, the administrative staff, the activities coordinator have always been first class.

Lovely place, feels like a second home, not a place of work. Love all our residents and employees. Highly recommended for your loved ones.

Like any care facility, this one could always use more staff. The ones who work there though are as helpful as possible and take personal care of the residents considering their health and mental needs. Both of my parents live here and I feel confident that they are receiving good care.

Horrible company to work for. Run!!!! They will not pay you right amount every week underpayed over worked.

The PSWs are terrific but the office staff don't care. They do not answer the phone and when messages are left they do not relay them to coordinator which I found out doesn't care either. I have now told them 6 times the contact information they have is wrong.

Best health care agency!