Jewellery

Susan worked with my fiancé to help him surprise me with my beautiful engagement ring. She quickly resized it for me in about 4 hours when it was a tiny bit too big. THEN she worked with me to help me create a unique wedding band that coordinated with my engagement ring. Wonderful customer service.

I lost a side diamond on my wedding ring. LuAnn was extremely helpful and made me feel very comfortable leaving my ring. When I picked it up I couldn’t believe how amazing it looked! It looked like a brand new ring. Super happy with their customer service and their work ethic. Will continue using in the future.

Amazing job with my baby she cry less then a 30 seconds and she was ready ❤

Great customer service at Cielo Vista location great job everyone 👍👍

Terrible experience. I went in to check to see how much ear peircings were, as I was planning to get my son's ears done. They lady argued with me on how old they have to be & when babies get shots. I explained calmly September 16 he had his shots. And other places I called said 2 months with shots. So I asked again. The associate still went ahead and told me I was wrong it's 3 months babies get shot, proceed to get in contact with the manager and said as long as 2+ months with shots he's fine... Please lady don't try to argue with someone on how old & when the child got shots... Completely rude and unprofessional. Will not be going here

IF YOU WANT YOUR PERSONAL INFORMATION LAUNDERED TO YOUR HUSBANDS EX WIFE...THEN THIS IS THE PLACE TO GO SAMANTHA (STORE MANAGER) AND CECI (SALES REP) HAD NO PROBLEM TALKING TO MY HUSBANDS EX ABOUT ME. SO IF YOU DON'T MIND BEING GOSSIPED ABOUT AND LAUGHED AT EVERY TIME YOU WALK INTO THE STORE TO GET YOUR RING INSPECTED (BECAUSE I HAVE NO CHOICE) THEN THIS IS THE PLACE FOR YOU. SO MUCH FOR "CREATING LOVING MEMORIES" AND DON'T BOTHER REACHING OUT TO HIGHER MANAGEMENT THEY COVER THEIR OWN AND BRUSH IT UNDER THE RUG.

Love the earrings.

Melissa was awesome and so helpful with us. My husband and I look forward to doing business with this store for sure.

Great Customer Service !! Had an issue with a bracket that was a gift. Jemmitt the Manager had rd me he would make it right and fix the bracelet and Hallie went above and beyond and just exchanged it. I really appreciate the service and you made my daughter happy!! And you made me a customer for life!!

Tiffany's saleman from England was a catch!

Wonderful service and top-notch staff.

Awesome family !!

J. Shea Jewelers is amazing and I LOVE LOVE LOVE IT. Amazing custom work and repair.

The manager that helped me was amazing . He was very polite. He understood what we wanted and the price range we wanted to be in. Just AWESOME