Ski & Snowboard

Convenient and good sales managers. Even though it is a mall location I would say it is one of the best sport cheks. Wide selection or sport equipment with helpful staff who offer direct but professional advise. The staff are also not pushy which is great. Good place to shop for shoes but if you are looking for kids shoes there are a few other places close by to check as well. I bought ice skating gear for my 7 year old daughter and and found they are very helpful.

great service, quality gear.

I had my baby shower in meeting room 2. The staff were super helpful with checking in every once in a while to make sure we had everything we needed. I would recommend this location for future events

I have never had better customer service from a retail store in my life. A min before close, the manager Ryan let my son and I in. Stacey (an employee) went above and beyond to search for an item I needed. I have never been so happy with a retail store in my life!

MEC is a great store and this location is amazing. Their service department and bike shop have always provided a great experience. Highly recommended.

the self proclaimed store manager who turned out to be assistant manager saw an incident in which I was being treated rudely by an over-tasked young employee(which did not bother me too much on its own), but her indifference and attitude when I was explaining the situation at check out really bothered me the most and despite spending 1.5 hours in store narrowing down the kid bike for my son on a hot day I just decided that such level of rude service did not deserve a penny to spend on. I scanned some of the past reviews and noticed the word "attitude" a number of times,.. well here's one more for the record p,s when I asked the first employee about the price I got " I don't know " answer witnessed by the same floor manager, .. later that day I found out that the same bike was advertised on company website as in-store only special for $100 less,.. very dishonest to say the least.

Pretty sub par service for an issue not fully resolved.. Sold an incorrect bike and when we went to exchange it for the correct one was told it had to be built and would be ready next day. Went back next day and it turns out they never had the bike in stock. Money was refunded. No apology. Just told we could order the other bike and it would take about a week. -- Edit: one additional start added for final results. Bike has finally been replaced with correct one and they provided it for the price the original bike was sold at (the least they could do) and the pedals were free. Would not be my first recommendation for bikes, but otherwise the company does make good products.

This is the coolest little place on Earth. The shop is so small, so cool. Don't buy your CC Ski gear anywhere else. There are classic videos of races on, a ski trail 10 feet from the door and the place is just cool. Support small business and and more importantly, support special places!

Stayed in the A building. Amazing view, the room is beautiful, but the bathtub hadn't been cleaned properly, there was a ring around it like someone had just taken a bath, the toilet was mostly cleaned but around the screw caps on the lid there was obvious urine that hasn't been cleaned. There isn't much for sound barrier, i could hear evrryone closing doors, loudly, people outside partying and the people upstairs walking. I expected more from a place as aesthetically pleasing as this.

Hands down the best skate shop in Ottawa. I went in last week to browse, as I want to get my son a complete set up for his birthday. They recommended several prebuilt completes that didn't break the bank. The staff was really friendly too, amd got to shoot the bull with one of the staff about skateboarding of yesteryear. Decent selection of decks, and shoes. Why shop at West 49 or Zumiez, when you can get everything you would want at Top? Support your local skate shop!

Staff is always great to deal with and knowledgeable

Great store with really Awesome staff

Great service. Very organized.

We stopped by for a day pass to use the facilities. The price was very reasonable and our entire family had an amazing time! Very friendly and professional staff. I highly recommend you stop by if you are in the area or planning a getaway with your family.

Great service and sales!!!

We rented a couple of Sea-Doos last year. They were flexible with our arrival, quick, and knowledgeable. We will definitely rent again this year.