Car Rental

Bon service Rapport qualité-prix acceptable

good service

When we arrived to pick up the car we rented through an online site, we were told that the car we wanted wasn’t available (even though I could see it in the lot). My husband came out to tell me (after telling them he wasn’t sure if we wanted to rent after all) and I started looking online at the car they said they had available. When he went back in, magically, the car we wanted was available. I know it is because we rented through an online discount site and they knew they could rent it for more to someone else. Don’t have offers on those sites if you don’t want to honor them. The customer service was atrocious. Half of the staff was outside skateboarding instead of helping customers. I’ll drive 20 min out of my way before i rent from this location again.

Excellent Service! Prix competitifs!

Meilleur service obtenu et la seule compagnie qui offre ce service dans les alentours de Québec

I rented a car through my insurance company and when I brought it back I went through the closing details and the girl that served me Emilie mentioned that all was good and that I would get my full security deposit back. Scammers. I checked my credit card back and they charged me an x$$ as they said gas wasn’t filled up. I called them up and was answered by a woman that put me on hold for 24 minutes and finally a man who answered one of the managers was and was pretty disrespectful, unprofessional, mocking me. He told me he wasn’t rude with me and had a client in front of him as a witness lol. What an ass. He also called me and quote “ Hai Pappi “. SERIOUSLY !!! What management speaks like that to a customer. I should have recorded him and out it on YouTube. I was in denial about the bad reviews, but I can honestly say, they are extremely unprofessional and all agree with all the BAD REVIEWS !! This will be he last time I will come here and hope others will actually listen to the people that have posted bad reviews because none of it is fake, it’s is all true.

Amazing customer service

great cars great service. Needed a car at the airport for when i landed and it was all arranged before i got on my flight. Need a beautiful car don't look anywhere else.

Outstanding service. We will certainly rent a car from Avis due to tge staff here. Thank you.

Serviable et efficace, merci