Countertop and Tiles

Nice product but bad customer service at Centura. The first time we visited we couldn't get any assistance, but we went back because we liked the tiles and couldn't find them elsewhere. I ordered a plain tile and an accent for use in a shower; I paid over the phone and went in to pick them up. First, there was a line of customers waiting to get into the loading dock, but an employee had parked in the dock so they could go visit their friends on the order desk. There was literally a line of people waiting to pick up. The order was brought up, and the plain tile boxes looked like they had been through a war: they were beaten up, filthy, and had weird stains on them. One of the boxes was full of broken tile: luckily they figured that out before they went into my vehicle. The accent tile was unboxed because I didn't need many of them. They tried to give them to me, and they were chipped and scratched: they looked like they had been in the corner of the warehouse collecting dust for years. The employee seemed extremely put out when I wouldn't accept them. There was no way I was going to pay $26 a square foot for damaged tile. Had to go back for replacements a few days later. It just seems like a disorganized place, and I will be buying my tile elsewhere in future. Too bad, because the selection is nice and they have some cool products. Just not worth putting up with the hassle and the attitude. Sorry, but if I'm paying for it, I'm not taking damaged product. And the P.S. to this story: I had bought an extra box of tile to be on the safe side. Customer service had told me I could return them if not needed. I did return them, but found that there was a previously undisclosed 20% restocking fee. So buyer beware!

An amazing selection, whether on the floor or available to order. Also Andy and his colleague were super helpful and gave really nice advice. Ended up with the perfect wall, floor and border/trim tile sizes and colours to make our bathroom reno a great success. Especially the floor tiles are of top quality and were at a great price. Overall the prices are comparable to the big box stores and other tile places. But here you get knowledge and experience. Was a pleasure exploring and will go back for our next project.

We had our new counter tops installed today. Thank you to Aaron, Kenny & Wayne for the amazing install job. There gentlemen were efficient, knowledgeable, thorough and friendly. Thank you to Lorrianne & Samual for all your help, patience & expertise with the design etc. Everything looks great and we are very happy. We will highly recommend Granite Design Works.

The studio space is amazing with beautiful glazes but the pretentious vibe completely ruined the experience of taking classes there. On top of that, it takes a long time to get your pieces fired because they give priority to the professional potters. Great place to shop but I'd go elsewhere for classes.

S.R.S. provides timely and professional service. I have used their services a couple of times and I am comfortable knowing that they are being honest are respectful.

Best in the business. Frank and Larry have been doing this longer then anyone else in metro Detroit. No fancy showroom or pushy sales people. Just honest prices and quality work.

Great Lakes Granite and Marble is the way to go! Amazing selection of granite and marble and everyone is so friendly and professional. We worked with Jen and she was so helpful, knowledgeable (and patient) as we decided on the perfect match for our kitchen! I've been recommending Great Lakes Granite and Marble to family and friends for years and will continue to do so!!

We had a major sewer back up in our basement and had to have carpet, drywall replaced and extensive painting done. It was almost a blessing in disguise because it forced us to redo the basement in new colors, update the trim to white and change the horrid blue/green indoor outdoor carpet that the flipper guy put in before we bought the home. We were told to go to ProSource in Castleton and we had Dave Grande help us. I had no idea he even owned the store, he was humble, answered all of my non-stop questions and he was very patient with our decisions regarding carpet as we wanted a Berber type carpet. He even let us take the samples home. His prices were extremely affordable and his team even laid the carpet which was a very good price. We are extremely pleased with what they had done and our experience was a good one. We are planning a kitchen remodel soon and ProSource will be first we will go to to see about flooring and maybe some other items as well. Give ProSource a try ..... you won't be disappointed!

Absolutely amazing. Best customer service experience I've had in a while. It's nice to shop on the weekend and have staff that know where to find everything you ask for (in other words, no teenagers that give you the, "Um, try that isle maybe?"). The staff are welcoming, helpful, and friendly. I will definitely shop here again. Keep up the good work guys!!

highly recomendet they do fast and clean work

Great stock levels and options - Friendly , helpful staff

Great experience with this company. Love how the countertop turned out, and top notch customer service.

Bon service, prend le temps de répondre à nos questions.

Leurs produits sont de qualités et pratiques.

From what I read and see images of, they do good work. However, I have an apartment that I wanted to get granite countertop installed in and after calling and leaving multiple messages with different people, I haven’t gotten a call back. I wanted to go with them based on their reputation, but due to the need to fill a vacancy and waiting on them, I am now stuck with epoxy painting the existing laminate counters as I no longer have time to schedule someone. 2 stars is what I give solely based on their reputation but their customer service and responsiveness gets zero stars from me.

Super quincaillerie, vaste choix mais parfois pas le meilleur prix.