Home Nursing

Awesome service from Shelly D and Angie K when my 95yr old Stepfather required urgent care after a stroke. 24/7 care was implemented extremely efficiently, and all concerns were addressed promptly. Very pleased with the service.

I would like to give the facility five stars. My mother attended rehab at the facility after being in Sisters Hospital for almost one month. The team of professionals cared for my mother in a very caring and professional manner. The team of professionals addressed all of my mothers concerns as well as addressing her five daughters concerns. The food was accommodating for Moms Reno diet as well as for diabetes diet. When my mother's term was complete she was healthy and was prepared to return home. We as a family appreciated the care that was provided for our mother.

Excellent long term care facility

Beautiful place for me in a few years

I work at Victoria Manor and look forward to going to work.I have fun and still do my job.

Great facility with caring staff. The Rehabilitation department is awesome!

The most horrid place imaginable. When we first went to see our brother (who was placed here by his "loving sister"; she's as much to blame for his death as this place's negligence) he was lying half naked in his bed, which was soaked with urine. The patient in the next bed had an open wound on his leg that stank sickeningly, he said it hadn't been changed in 5 days and no one would help him. I immediately changed my brother's bed sheets, after hunting down other nurses and aides who never showed up, and also alert d the staff about the patient in the next bed, who was crying about his leg. No one helped. The room's bathroom was overflowing with feces and toilet paper and was unusable. I felt like puking the entire time I was there, and for each subsequent visit. In two months, the staff starved my brother, who was also sick with cancer. They were supposed to help him eat, but no one ever did. He was never clean, always lying in his own waste. He was never put in physical therapy so he could get strong enough to get up (which he never had the strength for anyway because they starved him). It was the most horrifying experience and, because the "loving sister" was in charge, we could do nothing legally except watch him get worse and worse, and finally die. Nothing living deserves to be treated in this manner. I curse every single person who was involved in his negligence and death. I hope you all rot in hell.

While my Mum was a resident at Caressant Care, the staff was very attentive and treated her with care and dignity. I give them a 5 star! The building is old but clean.

HORRIBLE CARE!!! Nurses on every shift overlooked tell-tale signs that something was wrong with my mom... if I hadn’t noticed and taken her to the ER she would be dead now. I sincerely believe that 98% of the aides, nurses AND the nurse supervisors do NOT genuinely care about the human beings that are their long term residents. The staff IS interested in themselves ONLY –cigarette breaks, sitting around gossiping, ordering food... while call lights are consistently ignored. 98% of THE MEDICAL STAFF DO THE VERY LEAST THEY CAN GET AWAY WITH, including NOT following state mandated laws and their own rules and regulations. When told they almost killed my mom each one blamed someone else, not one took an ounce of responsibility OR showed any sign of remorse. Lastly, as someone who does not now nor has ever judged others based on the color of their skin, sadly, I have overheard enough staff conversations there to believe it is safe to conclude that MOST of the nurses and aides who work there – vast majority being black – are racist people who resent white people. With the majority of long term residents being white, that alone could explain the consistent, shameful negligence of duty that defines the LACK OF CARE there.