Jewellery

Put 2 items on Layaway on Boxing day, I take posession of 1/2 items yesterday (V day) and then find out hours later when I am looking at the reciept that layaways are non-returnable. After 3 encounters with staff NO ONE told me this and my first reciept was hand written so it never had the terms/conditions written on the reciept. No resolution other then exchange from store manager. Feel VERY deceived and taken advantage of. Make your own decisions but I DO NOT RECOMMEND buying from here.

I had a very disappointing time trying to return a $35 dollar backpack. First day of school and the zipper broke...so my daughter couldn't even use it. Tried returning it and they said I cant because I took the tags off...I was planning on keeping it and I wasn't expecting it to break...but it did and now my options are get the exact same one and that's it...I asked if I could trade it for a different style ...nope...nothing...they sold me something defective and they expect me to get another one...jeez did I ever get ripped off!!! ha they even cut the tags off the replacement...I just shook my head and said I will never shop here ever again.....

4 Most common types of Jewelry Repairs at Squitti's. Just to help you out with your repair options, and expected time, we offer the following information. 1. Broken Clasps, missing jump rings, open jump rings, watch batteries. This type of repair, can be done in the shop in minutes. We often have the appropriate findings in the gold quality, 10, 14, or 18 Kt gold, or less expensive silver or gold plated clasps or jump rings to repair. I personally can do these simple repairs in a few minutes, time permitting, so the jewelry does not have to be left for long, and often you can wait for the repair, as you can for watch battery replacements. Watch batteries. Not all watches are the same, and some are more complex and some can take a while. Normally the less expensive watches are the easiest to replace batteries in. More expensive watches, with tight seals, require special tools to open, and special tools to close; some are not that simple. 2. Ring resizing and shanks. Ring sizing comes in two directions, up or down. Normally sizing down is easier, unless the size change is great, and their are precious stones involved in the setting, that must be checked to ensure that they have not loosened due to the change. Squitti's has on contract a local diamond setter with many years of experience in this area. Silver rings, with precious stones tend to be more difficult, as are many of the rings you buy on line. Many are imports with uncertain quality standards. In some cases, it is better to change a quarter or half of a shank,since the shank has been worn down, and further sizing down, and more often up, renders a shank that is far to thin. You will be advised of this. Sizing can vary from 2 hours, to 2 days to 2 weeks. 3. Re-tipping Re-tipping diamonds and precious stones, together with a professional buffing, or cleaning renders the jewelry looking like new. Rings should be checked every few years, it only take a minutes to ensure you don't increase the risk of losing an expensive stone. At Squitti's everything in brand new. We do not buy or sell estate jewelry. We can use stones from your other jewelry to repair your jewelry. 4. Stone replacements. These type of repairs take the longest. Claws or the head in which the stone sits may have to be improved or changed. Stones have to be ordered to match, and sometimes small stone make take a while as shipping for one small stone is expensive. Squitti's offers a selection of the finest precious stones available, from rubies, to sapphires to emeralds, many available in a variety of qualities. Diamond selection again is based on diamond quality, and there are many, many options. Repairs, come in may forms, from simple repairs to stone replacements. Thank God, we have been in the jewelry business for decades and are willing to offer our opinion on repairs. If there is a rush for an item, please so advise us, as repair times can vary. When calling to inquire about a repair, it is best to give details of the item, and what is actually happening to it, to help us with the details. Complimentary parking is available at the back of the shop.

Great specimens amd friendly owner.

I like the staff that work here also they’re clothes are not bad

I am dissatisfied with the service I received. I took my family heirloom ring to be fixed twice within the span of a couple months. Shortly after the second repair, one of the stones fell out! I emailed immediately to have things resolved. I received no response. Here is the email I sent. Dear Twain my name is ______ I recently had you repair a ring for me and it has broken. Normally this would not bother me but it is the second time I have had you repair this ring in the last 4 months and the last repair was less than a month ago and now it is missing stones. Now I usually do not have a problem with the service I received from you but this is completely unacceptable. This ring is an heirloom of my family and for one of the stones to fall out within a month of you doing work on it to repair the band is more than a coincidence. I am unfortunately in the states for the next month-and-a-half at least but would like to sit down with a manager to discuss how we are going to go about repairing my ring properly when I return. Attached you will find photos of the ring in question if you require anything further from me please do not hesitate to email and I will do my best to accommodate.

Staff always go out of their way to be helpful, are engaging and well-trained. Prices are great and the quality of the clothing is excellent. Very consistent fit in all products makes it easy to grab the right size.

Cute clothes for work, but overpriced.

Great people working there makes for great service

Exceptional service! Karen went above and beyond to accommodate us!

Excellent customer service. Friendly and very helpful.