Bank

Fast, curteous staff. They make you feel welcome

Not my favorite bank anymore!

I just so tired of how little my business means to RBC. I'm not in bad shape money wise but a refinance would make like easy and why the hell would I jump through hoops for a bank that I have been with for almost 40 years now when I could jump through the same hoops at a new bank. Staying with one bank is supposed to make life simple you go back make responsible request that simplify life and you move on but if it's an ordeal why not just change bank. Good bye RBC thanks for nothing

Every time I go there it's quik. Best one of them all.. Not like West st. Pain to park or to leave..

My favourite bank 😄

I wouldn't do any type of business with this bank. I am constantly having to call and inquire about why money just magically disappears frequently from my account and then they give some of the most ridulously stupid answers. For example I get charged $5 if bank fees aren't there... okay that's fine but they started charging me this $5 fee everytime I used my card meanwhile my plan is unlimited. Customer service proceeds to tell me that I was charged a $5 fee because I took out 60 dollars out of the machine but there was only "$50.60" I don't have overdraft so if don't have $60 guess what... ZERO dollar bills are coming out of the machine. Customer service wants to argue with you rather than listen to you and the wait times are ridiculous. Also be prepared to be put on hold 3 to 4 times. I've been on the phone for an hour because I noticed money missing from my account totalling $40.

Great customer service.

Totally recommended. Staff is friendly, informative and funny.

Seems to be open like 2 hours a week

Will never go to this branch again in my life. I was there to handle my mother's affair after her passing and became very distraught. Began balling my eyes out and the mortgage associate couldn't even offer me a tissue. She was to busy trying to rush me out of her office. I blurted out at her, "do you honestly think I can drive in this state"? No reply....... I ended up sitting in my vehicle for over 40 minutes balling. Worst customer service I've ever experienced in my life. Hate this place......

Rude people

Friendly environment.

Great Service. Especially Kristen