Eyewear & Opticians

Very poor customer service received. They ordered glasses that I didn't request. I didn't request an order at all. The customer service provider placed the order on my credit card without my permission. No apologies were received by the property party.

Truly amazing!

The best Lenscrafters location ever. The staff are amazing. Execllent service

Customer service was poor. Good selection of glasses, but they ripped me off when it came to prices. They wanted to charge me $644.02 on a pair of glasses that I got for $250 somewhere else. The frame itself was $213, how the heck did my lenses cost $431.02? Never go here.

Great place to shop for spectacles. Gudfree was so helpful and knowledgeable. I like the honesty calmness of that girl she is so down to earth and friendly Thanks for the great service, will be coming back for sure!

Rhonda has a great eye for style and always finds the right frames for me!

Had really great service at this location. All staff were super friendly and attentive, and the manager was great from start to finish. Overall really great experience

I've been a customer of lenscrafter for the past 10 years and I've always gone to the Vaughan location but I decided to check out Yorkdale this time to see if they have any different options. The customer service was so poor I waited 15 minutes for someone to help me even though I went to the front to ask a lady and when she finally came over she talked to me for a minute and decided to go help another client. Complete disappointing experience at LensCrafters Yorkdale and if you have the choice I would reccomend any other LensCrafters other than Yorkdales location. If I could rate under 1 star I would.

Found a pair of sunglasses that I really liked. Unfortunately they had a tiny scratch on them. The employee told me that they unfortunately couldn’t sell damaged goods. Oh well. My loss. Went back the following week to see if they happened to have a new pair of the ones I wanted.... turns out the same pair of sunglasses were still on the shelf! I guess it may have been oversight on their part? Let’s go with that theory. Called the store manager a couple of days after that to mention what had happened..... turns out the same glasses were still on the shelf!! Seems that this store doesn’t seem to respect their own policy to not sell damaged sunglasses.

Variedad de anteojos

Extremely helpful staff Sean & Lori were very patient with me as I can be quite indecisive when it comes to picking out new sunglasses! They we’re so knowledgeable on the product and styles. Loved my experience here and will definitely be back!

Bought glasses through Gurchet, she is the best Optician! She really knows how to find the perfect fit for you and is always so prompt to answer any questions and to make the experience easy. Definitely recommend!

It is important to get enough sunglasses

I find this store very well organized. Clean bright and well staffed. The cash out lines do get long but staff are quick and still friendly.

Love how quick the cashiers are! This location is so clean and very well stocked with products! Love it!

Great experience as usual! Been buying sunglasses here for 10+ years at least one pair a year. Service from Tanisha and another woman was top notch. They were very knowledgable about the brands they carry and their warrantys. They were patient and willing to excuse my poor grammar. The glasses are quality and wouldnt expect less. Will continue to purchase sunglasses and support sunglass hut. Thank you Tanisha and unnamed woman.

I haven't received my glasses yet, so I am only reviewing the service, which was exceptional! I had been putting off shopping for eye glasses as I had no idea where to buy from, or what style I'd like. I had a coupon for 50% off, so decided to try The Bay, and had such a great experience. Eileen was extremely helpful, and was able to help me find the perfect pair. Thank you!