Eyewear & Opticians

Very helpful and friendly staff. Scheduled my appointment today for today and I was extremely satisfied with everything! I can't wait to go back and pick up my new frames. :)

Amazing! They helped my wife with her glasses and stuff. Always helpful and knowledgeable. Highly recommend!

The staff was very pleasant and profession. However when I expressed my feeling on the final script being wrong. Dr. Tock, said to try it anyway. The glasses were ready in about an hour. I wore them for 24 hours, suffered though a migraine, and took them back the next day! My eyes would NEVER adjust to that script! Luckily, a different doctor was in. Dr. Hetrick, who listened to my concerns, reexamined me, and changed the script. However, they couldn't make the new lenses in house and it had to be sent out. Now a week later, I have my new lenses, and my eyes are adjusted to them. Thanks to Dr. Herrick I see clearly! (Ask for her if you go here.)

I went there this morning because one of the screws on my glasses kept popping out. I left there about 5 minutes later with fixed glasses! They put in a bigger screw,cleaned and adjusted my glasses and that was it. No charge! I bought these from them but they were not obligated to fix them for free. Great service!

Great choice of frames. Can't beat the price when the sale is on. I love my two for 99.00 no line bifocal glasses.

Awesome experience! Both staff and doctor were extremely helpful with options and insurance explanations. I would absolutely recommend for eye exam and will be returning.

I have just had the best experience at this store. I stopped in to get my bent glasses fixed before taking a driving trip. Unfortunately, I needed a part on the trim. Andrea and Andrew jumped right in to try and solve my problem. Andrea had the part on an old pair of glasses. She let me HAVE the part and that is when Andrew jumped in to reassemble my glasses. They both went above and beyond to help me out. I cannot express how grateful I am to them. I hope your owner reads this so he/she knows what a fabulous job you did today. I am one happy customer.

Great job Tyler at depew location.👍. He gave my 2 new pairs a great fit & had very helpful tips for me. He also adjusted my older ones (from Aurora Opmtometric), & now they are much more wearable. I'll return to America's Best for future purchases. (I was dissatisfied with Aurora Optometric). P.S. Demetria was also excellent when I first went to pick out my frames & place my order👍,very knowledgeable

I've had at least 4, maybe 5 appointments for my son scheduled at this location and each and every time I think we're all set I get a call from the staff asking to reschedule because there's not an optometrist available on the day of our appointment. Its extremely unprofessional!

They are great. They have great customer services,. I just wish they had Gucci or Tom Ford's here

I enjoy my visit each time. Seems there is always something new to buy or look at. I like the Joe Fresh line as well. The self check outs are quick.

Quick and efficient service! Replaced my frames in a pinch ! Will be back to this service provider!

Usually i have a decent interaction with them, but I haven’t used their services in over a year so I’m not sure what happened... The staff is usually nice, there seem to be 1 or 2 new staff right now that are unsure of some things, though. I also looked up the time it closed on Saturday and the website stated 6pm. I came in to work early and missed out dinner due to a tight schedule that day in hopes to pick up my contacts and glasses before the time that was stated as the closing time (I waited almost two weeks for my items, and they didn’t call me when they came in like they said they would which was also super inconvenient because if I was called when they came in I would have had time to pick them up way before they closed) and come to find out they closed well before 6pm. I could have saved myself time & eaten dinner before work if the content about their business hours was correct but it wasn’t. It’s just pretty inconvenient & unprofessional. Spoke with a manager of Sears who wasn’t really sure why the time was incorrect but also didn’t provide me with a resolution. Like I said the staff is fine it’s just the way they handle things that makes it unpleasant to deal with.

Knowledgeable staff, great stuff!

Went in just too look around and ended up leaving with a pair of rayban sunglasses thanks to the Manager Samantha for the great customer service and advice. A very clean store.