Home Nursing

We recently moved my Mom into the Brentwood Care Centre and I cannot say enough about the staff. Prior to my Mom moving in we had access to the room (only because it was available early) and had the ability to move in her things and set the room up prior to her arrival. On the day of the arrival Sandy the Welcome Coordinator met us in the lobby. She was great talking to my Mom, welcoming her, giving her information that made Mom feel right at home. Sandy explained how the laundry system works, how to get pictures hung, meal times, etc. etc. Shortly after that, the same day, Maria the Social Worker met with me to go through all of the paperwork. She was very thorough. I also had some insurance paper work to get filled in from the Brentwood centre along with the Doctor that would assigned to my Mom. Maria took care of all of it. And I do mean all of it. She chased down what ever documents were required for the insurance claim. Which I can't say thank you enough. When you are trying to ensure you are getting a loved one into a place you feel is good for them, having someone lighten your load is a huge benefit. The rest of the staff I have encountered to date have been very nice to deal with. They are great with my Mom. They caught her sense of humor quickly and like to engage with her. They all seem to have a smile and are always helpful when I have a question or need some help. Overall, I'm really happy my Mom is at the Brentwood. Thank you everyone.

My experience with Jason has been great! He is professional, trustworthy and committed to helping seniors age in place! I would recommend these services to anyone struggling to take care of their aging parents. Regardless if your loved ones are at home or already in a nursing home, retire at home services can give people the extra care they require! Medications, meal time or baths can all be made easy thanks to this team if dedicated individuals!

My parents lived here for about a year before my dad's death in January 2018, and my mother is still in residence. They loved it and we love the care they receive there. Homecare came in and helped us care for Dad until 1 day prior to his death, so it is just like being in your own home. The residence is kept very clean, food is good and the staff are superb. They let us know if Mom's behaviour is off, they help her when she has any questions or problems, and they are always kind. The social scene is amazing with putting, bingo, happy hours, live music, special parties, outings, and much more. I understand there is a doctor who comes to see some of the clients, as well as hearing aid personnel and a foot care nurse. The Beauty Parlour is one floor down! There are snacks most mornings, but my parents never wanted more than the one substantial meal that is provided daily. Cooking breakfast kept them busy and allowed them to NOT overeat and to prepare things they enjoyed. Compare prices with the lodges which serve 3 meals a day - the two we looked at were much more expensive, and the locations were not as good. This residence has been a Godsend.

Team Miraculum is awesome service provider for Home care they have great experience powered with Utmost Empathy for their clients. Will surely recommend them to anyone.

My Dad has been here for 8 years and is always happy. The staff are fantastic and support him in his daily activities. The weekly outings and seasonal activities keep him busy and happy.

I cannot say enough good things about Cedars Villa. We moved my Mom in there roughly 3 weeks ago and we have been so comforted with how she has responded due to the amazing staff and caregivers. We have already had a Family Care Conference and it was very nice to meet the Doctor and other staff on the team. My brother and I have had a huge weight lifted off our shoulders knowing that my Mom is such good hands. Thank you from the bottom of our hearts.

Totally humiliated

The staff who work at this place, do not take responsibility for themselves. They can be bias towards certain people. The manager does not help at all. Gives excuses for her and there behaviour. I feel it is an awful place expensive. The manager has little to no people skills. I feel that for her position she would have the skills to handle people but she doesn't. Awful place. Neglectful and no consideration for the elderly it is only a money making business not a caring one at all

Meals are great snd staff are kind and very helpful Building always clean. I give it a 8 out of 10

Blown away by how friendly all the staff are. Will be sure to come here anytime I can