Jewellery

Sophia jewellery & diamonds at unit 913 2220 68 street northeast beside coop McDonald's and subway. 22k jewellery 10k 14k Sterling silver Diamond rings

I have been to the business to get a quote to have my pendent fixed. While I was there, I also asked him if he could resize my gold ring to a 6.5 size. He said no problem to bring him some gold and he would do it for $25. We brought him some gold, the ring, and some ear rings to fix. He said to come back on Wednesday to pick them up. I get there late afternoon on Wednesday and he said they weren’t ready. I explained that I had to drive 1 hour every time I make it to their store. He said to come back the next day. Today a week later we went to pick up my items at the store to find my ring completely ruined, there is no way to get it fixed ever again. He had burned the pendent and the ear rings looked untouched. He weighed the ring that is worth well around $280 plus in a jeweller and said I will give you $30 dollars for it. We tried explaining to him that I was not pawning my ring but resizing it as it had a deep sentimental value for me. We tried to negotiate some understanding and after over an hour of discussion, the owner refused to give us a receipt as according to him there are no receipts given for repairs and refused to give us any compensation in exchange either. He gave back my damage jewellery and kept the gold that was also given to him for the repairs along keeping the money he had also charged us for labour for ruining our jewellery. I will never set foot there again not recommend him to anyone! Beware and get a receipt first.

It's unique store for any kind of bead and like Czech glass bead, Seed beads, Parts Charms, Bone, pony bead, Candy bead, Miyuki Beads, Eye Pins, Tierra Cast Buttons and much more variety in store, free parking Lot. Nohandicap parking front of store but in parking lot, washroom, handicap entrance, easy bus access C-train access good place for handicrafts accessories and products and much more, I always brought my kids for creative bread art

Great service, huge selection of display products and a rock, fossil, gem collection to rival them all. Looking for something unique? Check this place out!

If you are looking to deal with honest people who genuinely care about others, look elsewhere. These two are about making money period. They seem nice enough, however it is a scam. They do not keep their word. They are not good people. Use extreme caution when dealing with both Robert and Wanda.

Service was OK at best. Just don't try and return/exchange something!!! I bought my wife a necklace for her birthday. It wasn't her style, so we wanted to return it. We were told we could only exchange or get an instore credit. Staff was reasonably helpful and friendly on the sale, but not for the return/exchange. I would question their pricing practices. Everything is 50% all the time (ie. inflate price by 50% and then give you 50% off so you think you are getting a deal). I wouldn't shop there again.

We designed our engagement ring at Fleetwood jewellery with their incredible team and we couldn't be happier with the final product. Since we got engaged we can't stop looking at the ring. Words can't describe how perfect it is. It is exactly what we dreamed of and so much more! We can't get over how stunning the setting is. The diamonds are spectacular, the shape of the centre stone is perfect. We are so overjoyed that this is our ring! It won't stop sparkling! We could go on and on about it. Fleetwood did such an incredible job and we couldn't be more thrilled. They made the process so fun and special from the get go. Their patience, creativity, expertise and attention to detail was exactly what we needed and we are so grateful that we were able to work with them to design the ring of our dreams. The Fleetwood's staff is one of a kind and it is their people that make the ring shopping experience a truly memorable one.

The ladies here were fantastic and helped me to find the perfect engagement set!!

They just couldn't touch the prices I brought from elsewhere

Went in to look at purchasing charms stood at counter for a good 15 minutes no one asked if I needed assistance, no one even came to the counter. Young sales assiciate was helping another customer near back while two other sales associates stood by talking to each other glancing at me once in awhile, So I gathered they didn't want my business and left.

Very poor service. Staff is pleasant enough when you are in shopping for a new piece but honestly look out if you need anything requiring any sort of follow up service. Dropped off a diamond ring for repair mid Jan and was told 2 weeks for repair (hmmm, that's quite awhile for a big jewelry store like Peoples, but ok, whatever) 2 weeks later heard nothing so called in and spoke to a fellow who gave me some very odd story about the jeweler they sent to repair it was trying to charge for it and he's not suppose to do that (huh???! That sounds like an internal process issue, should not be discussed with clients) Anyway, bottom line was no, ring was not back. Call back in a few days. OK, have been doing that since begining of Feb, was told by a few of the female staff they would send an email to "the jeweler in Vancouver where it is" and would let me know. NEVER HEARD BACK, from ANY of them. Until finally, last night I got a call it was in. Wow. What a saga. Anyway, bottom line, their after sale service is non existent, so beware.