Jewellery

They promote an embossing service, but don't actually have a machine to emboss. I asked why and they got defensive saying that all stores must have the same advertising regardless of whether they can offer the service or not. Whoever is working today 115pm feb 9 2018 was not very friendly or helpful. I understand that it sucks to be in a store that has bad policies but as a retail manager myself I expect more. I tell my staff that my number 1 priority is to be nice and pamper our customers. Being nice and caring always increases sales and repeat customers. She could have given me the EXACT responce in a friendly manner and I wouldn't be mentioning her.

Store manager has a great way of handling the customers. She made myself and my Fiancé feel important and like family.

In addition to the topnotch designs from small producers I had wonderful service from the staff. Best.

Great service and prices.

Friendly but not pushy sales representative ,quality jewlery, great warranties and always will be my favorite jewlery store

Good service. Find a nice gift for my mom.

Meghan was amazing! Best customer service I've recieved in a while! There was a misunderstanding with the cleaning routine of my engagement and wedding band, she cleared it all up for me, explained the whole process again, told me how to go about it for next time and most importantly was cheerful to an otherwise stressful day I had. I am big on great customer service, having worked at an establishment that prides themselves on customer service, I know what it looks like... Needless to say I was very impressed! She's a keeper! 😀

Beautiful

Shayla assisted us today and was great. Good service at this location, just be sure to keep fresh piercings clean and sanitized

Amazing place, unique service, always greeted with a smile!

I was really pleased with my service from this store. I dealt with a charming lady named Elizabeth who was really helpful. I bought a great Canadian designed Birks 135th anniversary watch. The watch is amazing. It's a mechanical watch made by the Swiss manufacturer Alpina with design by Birks. The watch was more than 50% off as part of a black Friday/cyber Monday sale. Despite the fact that they were not making much money on the sale, they ordered it in for me from another store in Toronto. They seemed genuinely happy to see me get a great deal. For my part, I'm so pleased to get a great Canadian watch from a store that has a such a long Canadian pedigree. I'm far happier with this watch than with any Rolex and so is my bank account.

2e commande passé avec Csilla et une fois de plus, son professionnalisme dépasse nos attentes. Nous sommes exigeants et nos 2 commandes spéciales ont été réussies à la perfection. Nous recommandons fortement Csilla et ce, sans retenue!

Très professionel ... il connaît très bien son affaire et a su réparer ma montre préférée! N'hésitez pas à contacter l'Horlogerie de l'Outaouais - vous ne serez pas déçus!

Stunning designs and beautiful boutique. Very original work! Really fine.

They were very knowledgeable about all products, and provided extremely friendly and helpful services for multiple purchases in a very timely manner. Highly recommend using them for your jewelry needs/services.

Nous sommes très satisfait des résultats pour 3 créations sur mesure (à date!) et l'excellent service après vente! Merci! :)

I've purchased multiple pieces from here. The quality is great and just as important the service is second to none!

Great Service