Eyewear & Opticians

The owner is very clever so be careful, don't give your credit card information to him prior to getting your stuff as this can be misused. don't have a good feeling to have a business with optical design.

Decent and stylish frames Good service

Great service and selection of frames.

Large selection of frames and sunglasses. Friendly staff. They can special order styles that they don't carry in store. Used to give more discounts in the past even though we've been going to them for years.

Terrible terrible store. Do not come here to purchase anything. You will walk out feeling cheated and scammed. The service and attitude of the owner (old short lady with dyed purple hair) is embarrassing. She is extremely rude and unprofessional and this attitude is clearly trickled down to the rest of her staff. They are dishonest to their clientele and flat out lies in order to make a sale. Long story short, I came here to purchase glasses and specifically asked for the thinnest lenses possible. They gave me a quote and I must have triple checked with them if this quote was for the thinnest lenses possible (as it really mattered to me). They reassured me at every stage in my purchase and said we wouldn't be dishonest to our customers. I get my glasses and notice that my lenses are unusually thick (compared to all my other glasses at the same prescription). So I inquire and it turns out that they did not order the thinnest lenses. They explained to me that the thinnest lenses are "1.74 index" and my order slip noted "1.67 index" - they then tried to brush me away rudely, telling me that it is my problem. I told them that I (and the average customer) is not informed in these technical metrics. When you show me an "index number", that makes no sense to me. That is why I have asked you numerous times verbally when I made my order whether I am getting the thinnest lenses. I trusted you and you flat out lied to me. They did not own up to their mistake and immediately began yelling. The owner in particular was very rude and did not attempt to understand my complaint. She kept telling me that I received a fair price for the lenses, and that it was my problem so I should leave. The problem wasn't about the price, it was that I didn't receive the desired product that I instructed for. After a lengthy argument, they finally understood my complaint but downplayed the dishonesty involved. I believe that in such a situation, I should be ordered a new pair of lenses (the thinnest) on the house or at the cost of the manufacturer - as it seems like a fair solution to remedy the horrendous service and the initial mistake, which they made. The owner wanted an extra $100 for ordering me a new pair of lenses as "compensation" to her store for an additional order of lenses. I was able to get it down to $50 but I feel totally scammed. That $50 includes a profit margin for the store... it's definitely not at the cost to the manufacturer. She took my old lenses and said I wasn't getting them back either when the new ones come. So basically... I paid full price for the messed up lenses and another $50 on top to get the actual lenses I asked for. What a joke. This place isn't a store, its a money laundering facility. They ask to be paid in cash and request that no pictures are taken. The staff are unreasonable and untrustworthy. The owner has zero business ethics. Their business model is not premised on delivering customer satisfaction but rather cheating their customers for a quick buck. Probably the worst customer experience I have ever had in my entire life. I urge everyone to beware of this store.

Excellent service for a low price

Customer service and prices were great, unfortunately, the quality of the lenses were very poor Although i had my eyes checked onsite and they had my prescription on hand, the lenses given were incorrect and I had problems with day and night vision that resulted to blurry vision & migraines. I went to a mainstream optical to find out the lenses they put into my new frames were low quality and had to get the lenses replaced. ($$$) I would suggest this place if your prescriptions are simiple or if you are only in the market for frames. Otherwise, spend a little more and go somewhere else. So disappointed

Unprofessional and sketchy. They provided contact lenses without checking the base curve and gave the wrong ones. Will never go back.

they cannot redeem for any insurance company. must have fraud problem...

Tim, Marea and Keri are so awesome and so helpful, all the time!