Hotel/Motel

All of the service was awesome except when we went for breakfast, the lady who was serving breakfast was very angry that we had showed up so late (we were playing in a tournament) and kept putting things away and trying to kick us out. Felt a bit rude and unnecessary.

This hotel is very modern. The lobby is open and welcoming. Staff was very pleasant and efficient. Rooms were clean and had all that was needed for my stay. Noise was almost non-existent even though construction on a local road outside the hotel was ongoing. Great outdoor patio space that had live music on Thursday.

Great

The recent owner or superintendent decided to put money into redoing the Cosmetics of the interior, though they really don't help the place and if anything make it look a little bit more tacky. Otherwise the individual units are fairly decent.

Wonderful place to stay and loved the owners...so nice!

Phenomenal establishment!! I, an elite business tycoon from Vermont, chose to travel to Fergus on my holidays with my two mistress's where we were delighted to spend time in this stonehirst hotel!! The staff were great and very accommodating to me bringing my pet ardvark and allowed him full access to the swimming pool and other amenities!! Both my mistresses also enjoyed the pillow chocolates left for them in the middle of the night while we were sleeping! Didn't even know the housekeeping staff had snuck in! I would recommend this facility to all my eccentric friends and their many mistresses! Definitely a 18.76 star out of 20 establishment!!

Quaint room, loved the soaker tub . Good location , everything was clean and we had a great night there .

... so loud. Maybe because there is no carpeting in the rooms? There was a wedding party staying in the hotel all weekend. I was woken up MULTIPLE times a night by people entering and exiting the elevator, walking down the hallways, we could hear everything. I think they could definitely improve the sound proofing. And PLEASE FIX YOUR ELEVATOR DOORS. THEY ARE SO LOUD. leaving feeling tired and grumpy.

hotel is very good, has similar quality to Holiday inn but cheaper price. room is clean, breakfast food is good except randomly selectively asking guest's room number during breakfast, never experienced other hotels, it is possible no one in reception desk and you may have to wait for someone check in for you. regardless these two issues, other staffs are friendly and overall quality is good

Third time at this hotel, we still love it. I did have a problem though. I originally booked for one night then later tried to extend it to two nights. The Hilton website instead wants to cancel the original night and re-book it for two nights. This meant it re-books the original night at the new now higher rate. I don't want to pay more for my already booked night so I made a new separate booking for the second night only. That also created problems. It means two check-ins, two sets of Hilton emails, confusion with the room cleaning staff who process the room differently for a quest that is staying for one night or more than one night, plus having to arrange with the front desk to stay in the same room and not have to move out to a different room on the second night. Hilton needs to fix this booking problem please. This would make a great hotel even better.

This place was great for the price. VERY close to a grocery store AND they include mini fridge as well as a microwave! The bathroom floor was heated nicely (would have been great if there was a switch) It was difficult for out of town people with no car though. No easy access to the downtown core, and the hot tub was out of order :-( A few minor dings on one wall, certainly nothing "gross" in the whole place though. Their pet policy is fair and friendly. I enjoyed our stay.

My family and I spent 3 nights here this past week. The service was great! From reception, hotel service, breakfast, and amenities; we were thoroughly pleased with our stay. Tyson of the front desk is pleasant, professional, and knowledgable. The room is as described; clean, comfortable, and sizable. Our family appreciated the satisfying breakfast that afforded a nice variety of options that could please even the pickiest of little eaters. The chefs of the breakfast team are good cooks and can accommodate any order. We were able to enjoy the clean pool and pool area that added a delightful impression of relaxation to our family trip. In the evening if you would like a refreshment, your request will be met with the unforgettable personality of Les aka "Les is More" who will be sure to fulfill your request with a welcoming smile and humor. Although this location is currently in the middle of renovations (hence the 4 star), such work does not affect the comfort of the stay. We recommend this establishment to families and tourists who need a hospitable place to relax and rest in between site seeing.

Friendly staff excellent service. Would recommend

I was there this past weekend for the Ever After music fest and upon arrival I was having some issues with my credit card among a couple of other things (at no fault of the hotel - only myself). Pamela at the front desk was super helpful and patient and was able to offer me solutions to the issues I was facing and was glad to help no matter how often I had to keep coming back to the front desk. Wonderful experience!

This was a pleasant surprise. The hotel was nicely renovated and the staff friendly. The breakfast was just OK, but there was coffee and tea 24/7. They gave me cold water when I walked in, which really helped me cool down. Great location too - lots of food nearby!

Unbelievably clean and a great price. Nothing fancy but not in a bad location either.

Great clean room. Like my own oasis.. Lol. Easy clean wifi.. Bathroom came with shampoo and body wash. Not many places do this. The manager came to my room to see if everything was good. That was awesome! King size bed, couch and desk. Like I was home. Will deff be back.

Had drinks with a work partner at the bar. Sat in the dining area. Waitress was nice but clearly had too many people to look after. She dropped off menus and immediately walked away - had she stayed 10 more seconds to say hello she would have found we only wanted drinks