Hotel/Motel

Stayed at the hotel a few weeks ago. Our rooms were clean. The staff was very helpful and friendly. On Saturday the front desk was very busy, but they had it under control. Our t.v. wasn't working properly but Charles the manager was on top of it. You should get passes to go to Coco keys water park conveniently located inside the hotel. The kids loved it.

Hotel staff was helpful and courteous. The rooms were well maintained by the cleaning staff.. We enjoyed our stay.

They we're great! Had procedures done at buffalo general and they gave a discount if your having anything done at the hospital

Is a small old hotel but the room was really nice and very clean.. front desk guy was nice

Booked through Expedia and the front desk told me that I had selected "Put me in any hotel room" and selected a hearing impaired room with 2 queen beds instead of the king bed that I had reserved. Will they fix it? No. Will they refund it so I can go somewhere else? No. Will I ever use this hotel or any in the chain? No. End of story more worried about the money than customer service.

Worst house keeping ever for a hotel we paid 900$ for 2 nights for 2 rooms. They didn’t clean the trash, no cups for coffee or water. No hand soap, lotion, etc. No coffee, tea or condiments. When I called the front desk Nick the manager said to come down to get some of items since he is with guest for last 1 hour at 11.30 pm in the night. He says they have no staff and he is the only one working. This is the worst customer service ever. The other room no house keeping was done. Beds not made no trash removal. The water of shower also very slow

It actually isn't that bad outside of the baby fly problem... Where are the maggots I didn't see any or smell any .

Great service easy to set up rooms and nice customer service

Friendly environment and clean room with perfection. Highly recommend for staying here. And the park next to hotel, that's awesome. Great view of Niagara river which makes it more precious. Free morning breakfast with various items and 24 hours soda booth just great. Also, there is a nearby mall center , around 1 miles away from the hotel which is the only one malls in Niagara falls . So, make it count.

Nice room, quiet place, friendly management. Though i felt the place is a little bit expensive, but liked the rest. This motel is like 10- 15 mins to Niagara falls , so i felt the commute to be convenient.

This is a standard motel! It has had a bit of a facelift since the last time we stayed there making it a bit more modern. I would stay here again.

Stayed there one night. Came to hotel late night was very tired. room they gave was not clean some was there before me dirty.The bed is uncomfortable and bathroom everything smells bad.The bed sheets and towels need to be changed.Please don't stay in this motel.

The hotel was clean. But very small. The breakfast area is very congested, gets very crowded. Swimming pool is right in front of hotel. Ppl walking on road can see u swim lol. They have so much space behind the hotel which they can use for pool.

The rooms smelt like cigarettes, you get what you paid for

The hotel was clean. The beds and pillows comfortable. The buffet very good and food was hot and the coffee was excellent for a hotel. Offered 1/2 and 1/2 creamers which is better than most places. Hotel staff is knowledgeable of the area and very friendly. My only issues were small bathroom and laggy internet. Hotel doesn't offer hotel net to watch movies so bring hdmi cord and a computer to plug in. Parking was free. And if you are flying it has a free shuttle that runs effectively.

Took my girlfriend out for breakfast there and the food was amazing, will definitely be coming again.

basic but uhh very private...