Jewellery

We were super disappointed with this store!!! We are new we'd. We came to buy me a birthday gift. I wanted a particular item (white gold bricelet that would match my wedding band), so I went through whatever they had and didn't like any of their bracelets. I also chatted with lady trying to get a valuable advice cause I don't have a lot of experience with real jewels. She seemed nice and hold us there for good 20 minutes talking about pros and cons of the bracelets. Finally we went to other stores to keep searching for the gift. On our way back we were stopped by 2 policemen. The lady called the police and we were suspected of crime because of our Ukrainian accent! Apparently there is a crime couple that operates in Alberta that has an European accent. I looked online and they are not even our age group. The man is 30 and lady is in 50ees! They also have a photo of these two and they don't even look close to us. The day was totally wrecked! I consider it discreminative and will never ever stop by this store. I'd suggest sales personnel to make sure to have an evidence before calling police and suspect people based on their accent. There are 250K Ukrainian people and a lot of Russians, Romanians etc. If every Slavic person who comes to shop to your store will be suspected of crime, I'm afraid your business is not gonna survive.

Great service and beautiful gems and fossil..

For the younger person

I was waiting for assistance, and when another employee came out they helped another customer who arrived before I did. The other store employee told them that, and just because of that they gave me a discount on the piece of jewelry I bought, which was uneccssary but welcomed. Good place that cares about their customers!

Poor customer service. I got my engagement ring cleaned at this location yesterday (Jan.19/2018). An older brunette woman assisting me was unfriendly to me but nice to my fiance. She looked at me up and down as if judging my appearance even though I was dressed up. She also looked like she was judging the quality and state of my ring. I'm a medical professional and use hand sanitizer frequently. This rapidly dulls the stone and I often need it cleaned. I don't see why that is her business as she is there to provide a service. In the past, I have walked in with my mom (who is white) and they only address her. I have also seen them snicker at me behind my back when they thought I wasn't looking. I will not be returning to this location again- not even for a cleaning.

Great service and quality jewellery!

Awesome place to shop. I have been customer since 2016

Very nice staff and quick and easy check out :)

Reliable shop, fair pricing would use again for sure.

Great selection and service. This place is a jewel.

Soo much to see here. Loved looking at everything.

Absolutely phenomenal service! I would recommend this place to EVERYONE!