Bank

Challenging to get help in person.

its a bank, nothing special

If you have all day you might like to spend it here... If you suffer from chronic pain, or another NON VISIBLE disability, this is definitely not the place for you! Long personal, pretending to be your best friend, conversations are encouraged and tellers up-sell, instead of a designated agent, which usually takes an eternity. Mentioning anything unpleasant about your experience here will be met with a gang up of employees to embarrass you, instead of admitting behaving unprofessionally. That they defend this kind of environment, without accountability for their rudeness, is egregious and with all that wasted time it was hard not to notice how clearly racist and sexist, and run like a cheap beauty parlor in the south, where patrons do actually have all day, it was... They also float personnel that ignore requests and changes during renewals, which benefit the company, which means that when you realize there is an issue with one, you will be told they are no longer working there...

Although I seldom visit the branch itself, CIBC staff (Kara in particular) have gone above and beyond in meeting my banking needs. They are always professional, and very communicative. If your small business or farm is looking for banking services, I highly recommend CIBC.

The friendliest staff I've ever experienced in any bank.

Friendly people

Excellent service and extremely convenient.

Beware - the 519 number that is listed is NOT a London number. After putting in your client card, waiting through 7 options you are then connected to an operator elsewhere. This individual then told me he would reroute me to the branch, and after waiting on the hold for ten minutes I gave up. I could not get through earlier in the week either and had to leave work to go to the branch to get my questions answered.

Love, absolutely LOVE their no-fee banking for seniors and students. NO FEEs. On chequing account activities. No limit on number of txns. Period. In this day and age. I am stunned.

Hi, recently I have opened bank account with TD bank. shohin who helped me to open bank account . she was amazing and friendly gave great customer service . Thank you.

Very helpful and always friendly!

Bad service do not deal with this branch. National bank treats its customers like crap.

Glad to have a branch here in London. Very personal service. Definitely look at HSBC if you qualify for Premier.

Great service, just wish they would open on Saturdays, or stay open a little longer for us who work all week out of town and can't get back in time.