Eyewear & Opticians

I’ve always been really happy with boots optician (Oxford street or Angel) but had to go to the one on Tottenham Court Road, for eye test + lenses, really rude staff (except one really nice and helpful lady), always on their phones. One guy (with a beard) was explaining to me the scheme but stopping 3 or 4 times to read his (private) messages from his phone which was on the table, never seen that before! Put it in your pocket I’m sure it can wait! Also talking to me like I was a 2yo... I’m French not stupid! I’ve been in this country for 9 years so I’m pretty sure I can understand if you talk to me like a normal human being ...! Really hope I Won’t have to go back there !

Unia are by far the best opticians I have ever had a relationship with. The key here is relationship. They care deeply about their clients and will go the extra miles to make sure all of your needs are met. They are consummate professionals. A very safe pair of hands for your eyes.

A quirky glasses shop with hundreds of vintage styles. They can create bespoke frames so if you like a pair but you aren't sure of the colour then they can change them. The service really is great and all the staff are so helpful. I would highly recommend!

I broke my glasses and needed something on the spot. They were able to give me some contact lenses While they made my glasses up in an hour. Great service and beautiful glasses

I went twice to get my eye exam and contact checkup. I had a female optician both time but she is not good at all. First time, she told me that I shouldn’t wear contacts because there was some scratch on the surface. But the senior optician came in and he said I MUST wear contacts to protect. Second time, she gave me the wrong prescription. She said first she would prescribe a stronger lenses for the left eye. Yet later, she mixed up and she prescribed right one with stronger lenses. Untrustworthy.

Recently I used the visa services and was extremely happy with the outcome. What I loved about this place is that its a one stop shop for all your needs. They have a great photo service and also advise you if need on which forms to fill out for various visa's. Overall very friendly, efficient and fast. They do get a bit crowded at times as they are the only ones close to the Indian embassy, but even with a lot of people around they managed to get my questions answered and helped me out. Its true they are a optician as well, but nothing wrong with that, they provide good service and I would recommend them.

Superb service. The store manager 'Marion' was very attentive and helped me choosing glasses. No hard sell, feel free to roam and see for yourself. High quality glasses too which arrived within 2 weeks.

Helpful and welcoming staff. Would recommend!

Really helpful and friendly staff, would definitely recommend

Very professional, excellent service. I highly recommend Orb Optical. They take very good care of their clients, they are very helpful and considerate.

Excellent service from arrival, to eye check and after care. The optometrist was very knowledgeable and explained things to me in a way I could understand. The staff in the shop are super friendly too, and Sunny even remembered me from my first visit 2 years ago. I will definitely visit again

Awesome and friendly staff, did an eye test for my whole family, everyone was impressed by the excellent service from optician and staff on the shop floor! 10/10 would recommend!

Great stop for all your yoiletteries essential

Such a helpful place. Didn't even charge for a small job.Will definitely be going back for all my future needs. Highly recommended.

Customer service are very rude! I always struggle to get my prescription and are constantly telling me that I need to get an eye test. Avoid

These hours are incorrect

The owner is not honest. Today I received the tax refund. That’s only USD1.91 for a payment over GDP300 (USD495.09) on 5 August 2017. That’s why the lady at tax return at Heathrow reminded me that this store asked too much administration charge/commissions on the blue tax refund form.

Lovely place

Been with them for years and I'm very happy with the service they provide.