Home Nursing

At one of the hardest times in our lives, Eldercare came through for us when we just had no idea what we were going to do or where were going to turn. Krishelle was beyond responsive whenever we had concerns and our caregiver truly made a difference in our Moms' life when she needed it most. We saw a side of Mom come out when she was with her caregiver that we never knew was there. It was a gift, one we will cherish forever. If you are thinking of getting help for a loved one, but on the fence, all I can say is do this: Don't delay in calling Eldercare. Ask for Krishelle (tell her I sent you!). She will answer your questions, and give you options to consider. Maybe you think you can't afford it, or maybe you feel like your loved one "won't go for it". Do you and your loved one a favor and pick up the phone and call Krishelle. She is never someone who gives you a high pressure feel. She genuinely cares for every client, and every loved one. My only regret is that we waited so long when we could have hired her sooner and had our Moms' life be a little easier, as well as, our own. We struggled for a long time juggling, it was hard for us, but even harder on her. Whether you need short term care, errands or long term, round the clock Eldercare can help you no matter what and if they can't they will point you in the direction of someone who can.

Worst place ever. They do not watch the people, dirty, leave patients in bed all day. Never know anything you ask. An they hide in rooms

One star since they cannot receive less. My 83 yo father broke and surgery on his hip. Applewood was contacted as a possible rehab facility. Information was sent to them as an affirmative. My mother and I visited the site and liked it. We were given the tour by don Barton, the assistant manager. He told us we had excellent insurance that would pay for everything. We asked him to make sure he had reviewed the file and would accept my father he assured us it was a go. We told the hospital to put thru the transfer. During the transfer process, the case manager was called and told that don no longer wanted to allow us to attend the facility. No reason would be given. We went to talk to don to see what the problem was but the wimp left us sitting there and refused to come out of his office to say one word AVOID THIS FACILITY

This place is horrible! FULL OF BLACK MOLD!!! (I have pictures) They only have ONE aid working at any given time! Owners are all about profit over patients! DON'T PUT YOUR LOVED ONES HERE!!!

The staff is friendly, helpful and patient. They really take excellent care of the residents. Has a warm, up lifting environment. My grandma always is talking about how much fun the activities are. I highly recommend.

Horrible , uncaring response from the receptionist as well as the custodial staff as I went to pick up my Fathers' belongings. One kind word, would have been nice, just one. Rather it seemed it was a bother . I'd give it a negative one, but no choice. Weeks before I also inquired about the dirty carpet, or shall I say filthy carpet with a different receptionist. She was very rude, and asked which carpet. I stated the carpet further down that main hall. She then went on to say where? I stated, past the dining hall, oh you mean the 2nd hallway, the only place in here that has carpet? She knew full well what I was talking about. I'd think twice before placing a loved one here!

My father's caregiver Kevin was both caring and compassionate. He went above and beyond to ensure the well being and comfort of my father. SYNERGY HomeCare exceeded my expectations of a home health care company and I would highly recommend them!

Would not put my dying animal in this place.

Nice home

I had to put a 1 cause you can't put a ZERO.. My Mom had to be rushed to the hospital because they left her in the chair all night WITHOUT OXYGEN...The Fireman was the one that noticed her hooked up to the tank that was shut off on the back of the wheelchair... terrible... Mom tried getting their attention as the nurses would walk by, she said they would put their heads down and walk on by... Try going without oxygen all night.... Terrible...I would never recommended this place.. GO ASK THE TAYLOR FIRE DEPARTMENT WHAT THEY THINK AND HOW MANY TIMES THEY HAVE TO GO THERE... NOT GOOD...😤 And you are ALWAYS short staffed...

I give this place zero stars. I have never seen a place this bad. My husband was here two days and I got him the hell out. They stand around talking, they are unprofessional and clueless. I wouldn't bring a wild animal to this place. My husband wasn't changed after he had vomit on his robe and sheets. I had to go there and talk to the clueless staff. I pity any patient who can't talk or help themselves because this definitely is not the place to be. It smells awful and looks like a funeral home.

Nurses and rehab were decent but the admin was a nightmare. Changed Moms meds without a reason given, informed me (only after I asked) on Saturday (when all the other offices I need to make arrangements with are closed that she was being discharged Tue morning. Had to request discharge instructions and follow up info. Then they forgot to notify the follow up so when I called them asking why no one called me they didn't have any orders. Called Hartland to have them make the follow up request again and 4 days later still no word from any one. Do your self a favor an go some place else.

I am happy to give Chartwell Oak Park LaSalle a five star rating. My wife has been a resident for a year and a half and during that time I have seen the staff perform at a very high level of competence and respond to the residents needs on a compassionate and friendly basis. The various suites are maintained very well and the services provided from the laundry department, the food and culinary department, the administrative staff, the activities coordinator have always been first class.