Jewellery

Da

The owner and staff are knowledgeable, professional and very intuitive. There’s a great selection of jewelry. Repairs are done within a reasonable time frame. Alankar is my go to jewelry store in Jackson Heights.

I dropped off my ring to get inspected and cleaned. After a few weeks they called me to go pick it up. I do not live near the area and had to drive an hour + to get there. Parking is hard unless you pay to park in the parking lots. I get into the store, the women “Cecilia” that assisted me hands me my ring I looked at it and notice right away a diamond was clearly missing! I showed her and she took her magnifying glass to verify and apologizes. Now I don’t understand how I sent my ring out to get inspected to ensure no stones is missing and it comes back missing a damn stone! Anyways she proceed to tell me I will send it back to get it fix and by next week you will get it back. You don’t have to wait another 3 weeks. I called customer service to complain. No one calls back to update me or emails me since they asked me for my email. I was expecting somebody to reach out from Zales but nope. A week goes by I called the store back because they never called me. Cecilia tells me the stone was actually not missing. It was stuck inside the prong. That’s just ridiculous! I explained to her the day I got it back and saw it with my naked eyes that it was missing a stone and you even checked with a magnifying glass to confirm it was indeed missing now it turns to my diamond is stuck inside the prong?! So when I sent my ring to get cleaned and inspected they just shoved my diamond inside the prong and sends it back! Great that’s what they do now at Zales repair! So to waste more of my time, Cecilia tells me it’s going to take another week because they are now rebuilding my god damn ring! This is by far the worst jewelry company and I will never shop with them ever again nor will I let them send any of my jewelry out for repair! I filed another complaint with the company and let’s see if they care about their customers or not! Also word of advise DO NOT GIVE YOUR CUSTOMERS AN EXACT TIME WHEN THEY WILL RECEIVE THEIR JEWELRY BACK when you are not sure! It only makes it worst!!

They have great selections of necklace, earrings, and bags.

It has home like feeling

Went there with family to buy two rings. First thing that struck out was horrible odor as soon as you walk in. We bought two rings and they asked for an hour pick up time since they didn’t have them in right size and had to get size changed. We paid in full and they wrote down the weight on receipts. An hour later we came back to pick up those rings and that stinky smell was still there, it had gotten worse actually and smelled like a dead mouse. We got the rings and asked if they can weigh them again, which they were hesitant to do. After requesting a few times, the put rings back on scale and they were a few grams less than what we had paid for. Store employees and owner tried to brush it off saying it’s not a big deal and they didn’t do it. Overall it was horrible experience. I DO NOT RECOMMEND THIS PLACE TO ANYONE AT ALL

I had a great experience here! I went here to get my fiancé’s engagement ring and I brought in my great grandmother’s ring and they took the stone from that ring and put it in a different setting and it came out beautiful! She loves and not only did the ring come out beautiful the service was excellent. We are definitely coming back for our wedding bands and for our future jewelry purchases!

Randa has been an absolute dream to work with! I had her make my wife's engagement ring as well as her wedding ring. Being out of state, I had some ideas and she was able to send me several pictures of what she could offer. The two rings were/are absolutely stunning! When I had to get my wife's engagement ring resized, Randa handled it so quickly. Excellent customer service and quality all around!

Great selection and super friendly staff. We love this place!

היי אלי זו אילנה אמא של מוטי הרוש ראיתי את התכשיטים שלך ואין עליך אליפות כל הכבוד הייתי עכשיו בניו יורק חבל שלא באתי לבקר גם אני מעצבת תכשיטים ואתה פשוט כישרון מאושרת בשבילך באהבה אילנה

This is BEST estate jewelry in the entire city and Ali is incredible!

Eh, can't say much cause I'm a guy. Prices are expensive for what you get. Small boutique. My girlfriend loves it there.