Jewellery

This is my go to spot for shopping for the women in my life! The staff is awesome and always help me find the right gift for the right person!

My fiancé purchased my engagement ring from here and it was an amazing experience. It's a custom made ring so their craftsmanship skills and quality are impeccable. Friendly staff and very accommodating to your needs. Would definitely recommend them!

I ordered the perfect engagement ring online from Whiteflash and the entire transaction was outstanding, from selecting a modern ring style to choosing a diamond. The customer service was stellar. They helped me select a diamond, showed me photos of the ring once it was made, and ensured the highest security measures when the ring was delivered. This was my first online jewelry order because I was looking for that perfect modern ring. If you hesitate purchasing a ring online, just give them a call and they will take the worries away.

Very good people thanks you guys for help

Great place to shop for gifts for your wife. The price is incredible and lots of promotion.

Occasions’ knowledgeable personnel create exceptional interpersonal experiences with clients. I always enjoy my time there, whether I am shopping from their beautiful inventory or having a custom piece of jewelry created.

Great service

One of the best sales lady has left, but the customer service is still great. I love detailed they are about my jewelry.

Muy bonito de ambiente juvenil, pequeño el de Midland pero consigues muy buenas cosas.

Came here February 2017 with my fiancé to pick out wedding rings, I showed the man the ring I wanted from the Kay catalog and the man didn’t even look for it. Instead he pointed me to a small tray with a few rings around the price the ring I wanted was. I was disappointed and chose a ring from that selection to buy but as I walked around while my fiancé (at the time) was paying for his selection I saw the ring I initially wanted just a few shelves over. If the man actually knew what he was doing he would have shown me right to the one I wanted and I’d be leaving a 5 Star review right now. But that man ruined my experience. Also during this experience I had them check my ring size and was told I was a 7.25 but turns out that was off too but because our wedding was in March I didn’t have time to have it sent off again to be resized. I ended up dealing with it being squeezed onto my hand until I got it sized up to a 7.50 which took another 2 weeks. I’m headed to get my ring now which was said to be ready Feb 5th and that they would call me, but they have not called me which brings me to the next thing. They never called to let me know our wedding rings were ready when I originally purchased them too which is frustrating when you’re planning a wedding and this should have been one simple phone call. Anyways I love my jewelry but the man who helped me didn’t make my experience memorable, there needs to be more training or something so workers actually know what they’re doing so customers can have a memorable good experience.

After Three Days and three E-mails to the owner Zale's Corporation, waiting on a decision of "What is a Lifetime Guaranty of a Watch Battery replacement for three watches I purchased at the Gordon Jewelry Store, in the Midland Park Mall in Midland, Texas since 2005. My wife's watch is dead and battery needs replaced. Waiting on a Management Decision as I was turned down by management in the Gordon's Store by personnel on duty? I dispatched a written e-mail-concern to the Main Office and Response is on the way back to me from the Main Office of said owner. What is a "Lifetime Battery Replacement?" which I paid for in 2005? Any one know the answer like Management of Zales???? Ron in Texas on June 28, 2016 12 noon ON WEDNESDAY JUNE 29, 2016 FINALLY GOT A DECISION AND REPLACEMENT OF WATCH BATTERY AT ZALES JEWLERY STORE IN MIDLAND PARK MALL BY TANYA LATORRE SALES CONSULTANT AND NOW I AM A HAPPY CAMPER AND SO IS MY WIFE'S WATCH. LIFETIMES SURVIVED THIS TIME FOR SURE! THANKS TANYA AT ZALES TODAY JUNE 29, 2016 5P.M. Watch is still working great on July 15, 2016 11a.m by Ron

Horrible customer service, everyone seems lost. It seems like only one person knows what they are doing. Last week my wife and I went in to get her a wedding set. We saw a set my wife fell in love with. We spoke to a sales associate about purchasing the ring and she told us that if we opened an account we would get 10% off our purchase and that if we waitied until Dec 14-18 the rings would be 25% plus the 10% off for our first purchase with our account. On the 14th we went back and when we went to purchase the rings, we were told we couldn't do the 25% plus the 10% because we had to purchase the same day as we opened the account. We explained that one of the associates told us we could. Long story short she told us we couldn't get the 10% and there was nothing she could do. She didn't try to help us whatsoever so we left and didn't purchase anything from them. Don't waste your time at this Kays.

My husband ordered my Christmas present online said it would arrive with 2-3 days and now here it is been over a week and a half and still no gift tomorrow is Christmas! Maybe I will get it before the New Year!! They were not friendly, no apology for my inconvenience really disappointed with the service!!! I will not be doing business here ever a again!

This place will not get anymore business from me. When you are doing a piercing and you've marked one ear twice to try to match the other one and its still not right and you want to argue with me when I make a suggestion to you, that's bad customer service. Cleanser was rang up and put in a bag without saying price of it or even asking if I wanted it. I was told I was getting a discount that day, and didn't receive that either. Gotta ask for pricing apparently, because its not on earrings, or piercing station anywhere, or paperwork you fill out.

Great deals

Everybody there is friendly and they actually seem like they really want to help you. I've been doing business with them for a while. And I won't go anywhere else.they're fair and have good prices on tje stuff they are selling.