Jewellery

I love this store for its wide range of fashion jewelry. It has something for everything. And you can get junk to elegant.

I am so thankful to Shohreh for her excellent customer service. She always goes above and beyond with customers need and looks at customers as individuals rather than using a one -size- fits all approach.

Went to purchase a bracelet and Nader the store manager was very nice and helpful and the sale people were very welcoming as well.

I went to the store to purchase a bracelet and charms, had a really good experience with Isabella. She was patient and recommend the selections. I bought the bracelet and charms. The next day, I went back to the store when it just opened, trying to pick up couple more charms. I was assigned to sales Kelly. I told her I'm looking for couple charms and I can give her the name. She said, I can't find it with just name, I need PICTURES.. I told her I do not have pictures, but I have the item code that she can search with. She said, we don't search by code, I need pictures... I asked her if she has the IPAD that can search , the lady used it yesterday to search items for me. Again ,she said, I prefer pictures.. then WALKED AWAY,,, to me she is not coming back until I have pictures on hand.. I had to look around in the store to find the charms myself... after I found it. very unfortunately she is the only one available .. so she tried to put on the 2 new charms to my exising bracelet with other charms I bought yesterday. after she put them on. she left the clip on her board and try to put away.. I told her that clip belongs to me... and after she put on the clips. she left another charm out on the board. and I told her that charm belongs to me... she might be little pissed... but how can you be so careless ?! when I am ready to pay. they don't know how to do the coupon code I have. She looks me like an idiot and told me she need number code not this kind thing.. I asked her to ask someone who is more familiar with the code, she called out a lady and she says she is the store manager. She told me that code is not valid, and I should go home and figure out a valid code... I asked her why cant you help me figure out ? She said there is nothing she can do, that code is just not right .. and the girl says she can put the item on hold for me for 2 days. and I told her I need longer than that because I need to figure out the code issue. Anyway.. in the afternoon another store manager called me and told me to return to the store because they finally figure out how to do that code... I went back to store and saw Kelly , she has no applogy or anything still look very unhappy like in the morning . She told me she has my stuff. I told her I'm here to see the manager who just called me and I don't want to deal with you sorry. This staff does not have the good customer service quality at all. That was the worst customer service I experienced!

I am a regular customer at Michael Hill at Vaughan Mills and I have spent large amounts of money at this particular location. Every single time I deal with a particular sales representative I receive exactly the same service. Svetiana she doesn't speak English , I can't even understand what she says. She doesn't know anything about the products, she just mumbles away. She is rude, aggressive, and argumentative. She has no customer relations with any of the customers coming into the store. Many of my family members and friends have experienced the same treatment. Please, get rid of her, she doesn't belong in a jewellery store. She is better suited working at Walmart. Do not contact me with further information. Just get rid of her! Do

Bought a ring last Sat. for my wife. Great customer service and a pretty good discount was offered. Thank you !!

Wonderful owners with very professional and personal service. They go above and beyond to make sure the customer is satisfied. If you want top quality service and great selection, you need not look any further. This is the place to go!

I've been to other jewellery stores in larger centres but none as friendly as this one. Also, this store has a great variety of products including some very nice gift ideas at very affordable prices. If you live in the Kingston or Belleville area, you should take a short drive to Napanee and visit this lovely little store. If nothing else, I'm sure that the staff will make you feel very welcome!

Great eclectic selection

Was able to rush a ring resizing in a matter of days in order to accommodate a family engagement party. Excellent value for the money paid to go along with great customer service

Thomas Jefferson

Loved the customer service. Amazing people that shared their knowledge. Also very considerate and helpful

I love my new thick gold necklace with warranty. One condition is very poor is no service, or no repair in that place. has to sent out to Toronto to fix it, take me weeks to return. THERE SHOULD HAVE REPAIR PLACE IN PEOPLE STORE! I have no problem to buying there but service is fairly to poor.

Have dealt there numerous times and always received top notch service.