Optometrist

Jamais eut de problème en plus de 10 ans d'expérience.

Nice optometrist, rude staff. Pushy sales people. Don't waste your money here.

Friendly staff and caring doctors

Anne Marie donne un excellent service elle m'a conseillée sur les monture qui me conviendrais le mieux pour moi j'espere que vous prendrez bien soins de cette employé pour qu'elle m'aide lors de mes futur achats TRES BON SERVICE 5 ÉTOILES

IRIS

Excellent service!

Merci Sevan Kechichian pour le super service, je vais sans doute vous référez de nouveaux clients ! Très professionnel et courtois votre travail mérite d'être reconnue.

Excellent service et personnel courtois! Enfin un endroit où nous sommes traités avec professionnalisme. C'est un endroit que je vous recommande fortement!

Amazing Service and lens quality. Today, I dropped my glasses and they ended up getting crushed by a car. The amazing Catherine at Doyle fixed my bent frames and gave my glasses new life. Very pleased with the after sales support. THANK YOU

The staff is nice and helpful -BUT I had a mediocre experience with Bonlook. My glasses came in and the left lens was popping out of the frame (as seen in picture), so I went to the store to get them adjusted and the optometrist said that they made the lens too big for the frame which is why it wouldn't sit flush like the right side. So she apologized and placed a re-order, which came in a couple weeks later and this time BOTH lenses were sticking out of the frame. So I sent photos to the customer service and after a month of back and forth emails they eventually offered to comp me 50% of my order and then they placed a 3rd re-order. This week I finally received my 3rd pair and unfortunately, one of the lenses is STILL not made to fit flush with the frame. I honestly, really wanted to see them nail it and they didn't. Not to mention, each pair of glasses I got seemed to come from a different manufacturer because the first pair was shiny black with chrome arms, the second pair was shiny black with brushed steel arms and the third pair was matte black with brushed steel arms and the angle of the actual lenses was completely different, as if the mould changed. At this point, for me, Bonlook is 0/3. I appreciate the discount they offered me but it wasn't worth 2 months of back and forth, only to end up with three pairs of cheap glasses none of which have properly made lenses so I'm not going to wear any of them. I don't know if other people had similar experiences, I know a company has to cut corners to offer glasses at such competitive prices but you really do get what you pay for here. It's safe to say I won't be buying at Bonlook again, nor will I be referring anyone here.

Ok

Some of the worst customer service I have ever received. If you were thinking about going here I recommend you find another place.

Amazing experience, great staff, with amazing customer service. I had a pair of silhouette glasses that broke and they were able to repair them for an amazing price. Everywhere else I called, everyone refused me. Really happy with their service and would recommend to anyone.

Great team! Truly care about their patients

Finally quality at a right price. Customer first.

Crooks, I mention I am member of ASEQ which would give me a 100$ rebate on the bill, but give me glasses not on promotions and say insurances will cover that extra 100$, which did not happen. I even paid more, glasses don't include anything. Go anywhere else, will be cheaper and better service.