Bank

My friend went in to deposit a cheque for a youth organization she started. Even though it's passed the holding period they are refusing her $$ because they are convinced it's fraudulent without any evidence to support this. Did I mention the MANAGER referred to her as YOU PEOPLE?! In 2016. You should be ashamed.

Worst branch I have ever been in....longest lines staff always socializing with each other always lots of staff and long lines because of this....has happened to me 3 times in one year I always avoid this branch when I can

The branch manager Danny Andic is so helpful! I would recommend 100% for getting a mortgage with HSBC.

Long story short, because of timing and delay this bank cost me thousands when trying to renew my mortgage with them when they advertised 2.39%. Should of just stay with RBC and took the 2.59% renewal. It took almost 3 weeks to hear back and got declined and rate had just gone up to 2.94%.

everyone at this location is very helpful, customer service is awesome, special thanks to Sima at business services.

Typical bank

The bank is very small and there is limited parking out back. The people there have always been very nice and helpful and a pleasure to deal with. There are separate ATM's for when the bank is closed and have just installed the brand new kind. You can deposit cheques and money without envelopes and there is no delay between when the money becomes available.

worst customer service experience, holy cow. manager is super rude.

My account was closed with no good reason because someone fraudulent mistakenly paid into my account and I have not gotten my balance in my account back. They made me drive down all the way to this branch all the way from Ottawa, Canada about 5 times to resolved it and it has not still been resolved. This is one of my worst experiences ever with a commercial bank. I would advice you to stay away from Bank of America. PLEASE REFUND MY MONEY BEFORE I GET LAWYERS INVOLVED !!!!!!

Easy to get to and not very far away from our location.

Bank machine inaccessible after hours

Bank machine inaccessible after hours

Bank machines inaccessible after hours

Went to close my tfsa account. They still hold a portion of money even after I requested to transfer everything out.

Good Bank to deal with.

1 teller working at 1pm she took her time helping someone in the back while 5 people waited in line up. Hire more tellers asap. Poor service

I'm giving a three, because usually I don't have any issues. When there is an issue, it's usually pretty bad, and easily fixable if everyone worked as a team. This bank is not a team, Noone is on the same page, sometimes not even the same book! Lines in Walmart move faster than this branch. 20 people in line? To bad, only three tellers.. oh and only two of them will actually service people. Some of the tellers are quite rude! I refuse to be served by a certian employee. Treats costumers like dirt, until she realizes you have lots of money! This same employee leaves tens of thousands of dollars laying on top of the counter - within reach of anybody who comes wondering in! If you own a business and do your banking here, watch out for this blonde, one day your hard earned money could get lifted!

Staff here r always smiling & happy to see u.