Courier

These people are crooks, do not sue them they over charge and Pad the boxes to make the prices triple what they should be. Do not use these people ever. I could drive to Victoria from Vancouver for less money than they charge. DO NOT USE.

Great family run business, goes above and beyond customer service

Unprofessional & rude.

The people are really helpful. It's a big time saver to get the forms online and bring them printed. Before warned, don't go at 8:30 on a Monday, wait until 9:30 and the place is empty.

Top notch deliverys

Easy to book - super fast.

A lot of people seem to be giving this specific location a low rating because the delivery person didn't ring the door bell. That's not entirely fair as that would be an issue with the driver, not the staff at this location. The staff here are very kind. They're very patient and will assist you filling out paperwork and creating a shipping label on their computer. If you don't have a tape gun they will lend you theirs. If you receive several or a heavy package they have a loaner hand truck and dolly. They will remotely open the front door if they notice you struggling. They say hi when you come in and bye when you leave. The staff here are literally the nicest. My rating reflects that.

Horrible company. They left my package in front of my apartment door. And someone stole it. Contacted customer service and they told me that it's their policy to do that. Second time that happened. You can't just leave packages in unsafe areas where everybody can grab it.

I do not recommend this courier service, they came to my business to drop off package and it was COD, we had to call upstairs to get payment brought down and the driver says I can’t wait, I will be back Monday........terrible customer service,

If I could give this company negative stars, I would give them -5. Absolutely terrible service. I've had nothing but trouble with this company since Amazon started shipping with them. Most recently, for the last five days in a row, I've had attempted deliveries between 8:30 - 9 in the morning. I work into the early hours of the morning and sleep late as a result. I phoned T-Force to have the delivery time changed the afternoon, and the next morning my buzzer is ringing at 8:30 in the morning. Upon phoning them again, they confirmed that there was a note on my file, but there was obviously no communication between the call centre and the drivers. The phone number listed for their local warehouse is invalid, so I have no idea how to get in touch with someone local without showing up at the depot in person. I've left a scathing review of this courier with Amazon as well in the hopes that they will reconsider their use of this courier service. I would feel better if they just left my package outside my apartment building and let me sleep.

I called the 1-800 number today to make an inquiry and they answered instantly and were very very helpful. Also, deliveries have always been prompt.

I have used UPS at Westside Village in Victoria several times over the last few years, and find the service to be excellent. The same service rep, Imaran Jaffas, is always there when I need assistance. Just today, I had to ship five packages/suitcases (about 175 pounds in total) to a friend. I was surprised how reasonable the price was! I will continue to patronize this location because of the service and valu for money.