Eyewear & Opticians

While I was hoping to support a neighborhood-run business, I was very disappointed by my visit to Rosedale Eyecare. I waited for an hour after my appointment time to be seen, and never saw an actual optometrist. The equipment was outdated and in disarray, and the staff was unprofessional, unorganized, and largely unhelpful with my questions. I made this appointment with the intention of receiving a prescription in order to purchase glasses and frames elsewhere. After contacting my insurance company, I learned that this eye care provider billed my insurance company for an exam, glasses, and frames, without my consent. I never picked out or purchases glasses/frames, nor did I specify that I would return to do so (as claimed by the office). This billing practice is not only manipulative and exploitative to patients, it is illegal. I sincerely hope that other patients do not encounter a similar experience. I would not recommend this establishment for eye care and I don't believe that this business should be in operation.

Great place to get name brand glasses at a great price.

Very quick and cheap fix for my broken glasses. A staff member was very helpful in finding a solution to my broken glasses and explaining the options. Really appreciated the help!

Good selection and lovely customer service.

Great personalized service. Niraj and Lyla are very professional and helped me in the process of choosing the right eyeware for me. Highly satisfactory experience!

Forget about the big chains and go to the Spex team for outstandingly beautiful frames and bespoke service. The Spex people know what they are doing and have an eye for eyewear. They understood immediately what works for me and presented me with a great set of options (most of which designed by the Spex director, Gillian). I also appreciated the time the team took with me and the relaxed atmosphere in the beautiful Seven Dials shop. Five days later I had some very special spectacles -- and at a very competitive price.

A friend of mine recommended Eyes On Soho to me, and I am delighted I followed my friends advice. Rhonda has lots of experience and a wide choice of stylish frames at all price ranges and offers a fantastic, quick and professional customer service without any hidden charges and extras. The bright and airy shop underlines the helpful and friendly vibe in the store, making buying some new glasses an enjoyable experience.

Excellent store and exceptionall service from Simona! 👌 Thank you guys

The closest thing to a fairy godmother I have ever had. I am not that good with taking care of my glasses so I cannot stress enough how good this service is. Glasses crushed by friend falling on them? Five minutes later they look brand new with no charges. Looking for a very specific pair of glasses? They will not only have it but they will have actually helpful suggestions on styles you haven't even considered.

Beautiful, well-made glasses with high quality polarized lens (sunnies). The female owners were lovely, super helpful and patient as I tried on many pairs in order to find the perfect one. I'm already planning on coming back to get a bespoke pair!

I’ve always been really happy with boots optician (Oxford street or Angel) but had to go to the one on Tottenham Court Road, for eye test + lenses, really rude staff (except one really nice and helpful lady), always on their phones. One guy (with a beard) was explaining to me the scheme but stopping 3 or 4 times to read his (private) messages from his phone which was on the table, never seen that before! Put it in your pocket I’m sure it can wait! Also talking to me like I was a 2yo... I’m French not stupid! I’ve been in this country for 9 years so I’m pretty sure I can understand if you talk to me like a normal human being ...! Really hope I Won’t have to go back there !

Unia are by far the best opticians I have ever had a relationship with. The key here is relationship. They care deeply about their clients and will go the extra miles to make sure all of your needs are met. They are consummate professionals. A very safe pair of hands for your eyes.

A quirky glasses shop with hundreds of vintage styles. They can create bespoke frames so if you like a pair but you aren't sure of the colour then they can change them. The service really is great and all the staff are so helpful. I would highly recommend!

I broke my glasses and needed something on the spot. They were able to give me some contact lenses While they made my glasses up in an hour. Great service and beautiful glasses

I went twice to get my eye exam and contact checkup. I had a female optician both time but she is not good at all. First time, she told me that I shouldn’t wear contacts because there was some scratch on the surface. But the senior optician came in and he said I MUST wear contacts to protect. Second time, she gave me the wrong prescription. She said first she would prescribe a stronger lenses for the left eye. Yet later, she mixed up and she prescribed right one with stronger lenses. Untrustworthy.