Eyewear & Opticians

Amazing!! I had such a great experience at Chatoo--would highly recommend. I bought a pair of frames designed by the owner of Chatoo and they are better then any designer eyewear you can find!

Brilliant service. Go above and beyond to help you!

Completely incompetent - 8 weeks of chasing an order, receiving no updates from the store and speaking to different employees who each had no notes on file of my order and now I’m told the order can’t be fulfilled and to come in for a refund

Fantastic opticians, super attentive & friendly staff down to every detail, very efficient operation run by Tom Davies. I have tried many other opticians in the past but the Sloane Square team is very professional indeed & offered great solutions for both my glasses & contact lenses.

Waited for my appointment for 2 weeks only to find out that it was scheduled for a different time than in my diary meaning that I missed it. No text messages, no phone calls confirming the appointment. I might be needing an eye check, but not a memory check.

Very friendly and professional

Zero stars ( I couldn't post unless I selected one star). I am sorry to have to post my experience. I was recommended by a colleague. I wanted vari-focals/photochromic glasses. Had the eye test - great, then the trouble: I didn't want frames with non- adjustable nose-pads. (crooked broken nose - they never work on me). I was persuaded to ignore that(!). I first went there in October 2017 - have only just received my glasses in early February 2018. During that time I have had them re-make my lenses - which they only did after a "second opinion" consultation during which I was being "told" I was wrong. Their "test" was holding a page of "Hello" magazine up!! Ridiculous. I had to be quite forceful, but respectful, with my language to make them re-order the lenses. Outcome? I picked up the new glasses... they are really not much better. I cannot be bothered any more. Footnote: (1) Getting my written prescription from this place was very difficult. (2) getting my written invoice was even harder. A V O I D !!

I love Arthur Morrice in Beauchamp place. They have spectacular frames, whenever I need something that will have me topping the fashion stakes this is my go to place. Combined with friendly and professional staff that are always willing to go the extra mile. Thank you Arthur Morrice for making me look and feel great!!

Ottimo perfetto staff competente,gentile e professionale.

Helpful, knowledgable and friendly staff. Highly recommended

Let’s get one thing straight. Shelly is completely off her rocker. But she seems to care about her job and gave me some good information about my glasses. Just be prepared for that.

Plenty of choices for uniqle glasses. My husband and I keep coming back for our own glasses and referred our friends here. Always asked by strangers on the street about where we got our pretty glasses. Friendly and professional service, have high quality lenses and perfect frame adjustment. Highly recommended!

good customer service! lots of selection

Had my glasses made here. Professional attitude, excellent service. I would come again.

Great selection, helpful staff, and very detail oriented. Been coming here for years and cannot recommend this place enough.