Hotel/Motel

My husband and I stayed overnight at Derby Four Seasons in November, 2021. This month, July, 2022 they claimed we stayed again (which we would NEVER stay at this place again!) They used the credit card they had on file and charged me $164.00 for a room they claim I was there for. I called them to resolve their “mistake” but they were rude and refused to acknowledge they were wrong. Thankfully my credit card company is great and I won’t have to pay for this fraudulent charge. Beware about this place! You don’t want to stay here anyway. The room was dirty, looked like they hadn’t changed the sheets from the previous occupants. I considered not using the shower as it was also dirty from other people as well. Very disappointing! Do not give them your credit card information!!

Morning fog and the night clouds beautiful in Colebrook and this hotel offers some great spots outside our room. The owners are extremely awesome with the customers, cant say enough good things. I do keep forgetting to suggest they put coffee pots in the rooms and if possible hair dryers I didn't bring mine again assuming the hotel would have them. Other then that 5 all the way....

Marvelous views of the St Lawrence river and the islands just in front of Au Point d'eau. The Islands have lots of wildlife and there are always birds swimming, flying and singing overhead. I can't stop taking pictures as each time of day from surise to sunset offers a different landscaoe. Hélène and her partner are wonderful and accommodating hostess and host who takes great care of guests and befriends them. Rooms are clean and we'll kept and furnished with early 20th century Quebec furniture. Kitchen has well stocked supply of cooking tools and pots and ample dishes and glasses so you can make yourself at home.

Hôtel de ville nest pas une hôtel pour loger

Facilities are lovely, I was attending a wedding there and enjoyed my time. One big negative was the air conditioning not working, and after complaining all three days I was there nothing was done expect changing of the filter. We were extremely busy with wedding activities, and really didn't have time to follow up. I didn't request a room change but no response. I suggested being compensated for 3 days and 2 nights of not sleeping, and we were told to complain to Expedia as if the hotel has no control. Would not recommend, save your money and use it somewhere else

We stayed for one night. The room wasn't clean. The hotel needs to be updated. For the price you could find better in the same area. Other thing, we reserved a Queen bed bedroom and we got 2 double s. They said to us that the hotel was full and not other room was available

The room is big enough, the bed is comfortable. But the air conditioner is kinda hard to control. When I set it to be cool, it became hot (not warm). In the morning I tried to set it to be warm and it became cool.

Clean and spacious room with an awesome view. An important thing to point out, is you can only have as many people who are staying in the room, connected to the WiFi. For example, if there are 4 people staying in a room, only 4 devices can be connected to the Internet. We needed to connect 2 laptops to the Internet, but couldn't because of this restriction. However, we spoke to the receptionist and they resolved is issue very quickly. Great Town with a buzzing vibe and a cool French speaking atmosphere!

The hotel was very nice, luxurious, and clean. They were very understanding of our situation (flight cancellation) and we're very courteous and friendly throughout our visit.

Great location, great price, love love the balcony views. The hallways aren't the best, but the rooms were clean, cool, well equipped with microwave and fridge and good size, clear TV. Management was very nice and accommodating for our needs. Breakfast was nothing fancy but great for our needs. Parking is $25 for 24hrs. Pretty sure they nicked our car. But you can come and go as many times as you need.

Located at a great area, where we walked just 5 minutes to open concerts. The breakfast was so-so but the 24/7 coffee was good. The owner upgraded us to 2 Queens beds, before we even asked. The parking was a big issue, but given the busy location it should be expected. The price was great, and I will go back there again.

Good breakfast. Very friendly and helpful front desk staff. Recommended places to eat and took the time to listen to you as a guest...walking distance to shopping and eating options.

L'ambiance, la musique, les gens

Un lieu historique les 500 marches de la ville des côteaux

Incontournable....simple comme cela !!!!

Best place, incredible breakfast, cozy place. If a room is available don't hesitate.