Jewellery

I dropped off a ring to get resized and I was given an estimated date of completion 2 weeks later. Over a month later after not having received any phone calls from them, I decided to call to check on the status and I was told that the place they send the ring to was really busy and to be a little patient. It would have been nice to get a phone call to update me on the status but fair enough..I can wait a bit longer. I waited another month and still no phone call from them so I gave them a call myself to check on the status. I was told that they had received a cost estimate 2 weeks prior and were waiting for my approval before doing the work. I don't know why they couldn't bother calling me so at this point I'm getting pretty frustrated. I told them to go ahead with the work and to let me know when it comes in. Now 2 weeks later and still not having received a call from them, I decided to check on the status once more and what do you know... they had received the ring 2 days earlier and still didn't bother calling me. The whole process took 2.5 months just to have a ring resized. When I went to pick it up the sales person was rude and couldn't get rid of us fast enough. She didn't even take the time to see if the ring fit and whether we were satisfied with the work or not. I personally will never do business there again.

Answered phone quickly, answered questions I had on phone and in person. Repairs and new available items. Store parking on street.

Great location and free parking

Nice shop, love the new color of the board

Amazing jewelers with a wide selection an showing many designs from local artist!

Great stuff, super friendly staff, and it’s supporting a good cause ❤️

We have had three custom rings made and are very happy with their work. If you are interested in making a custom and one of a kind ring I would recommend Charlotte Jewellers. The staff are very friendly and patient. I like how they will make a 3D CAD drawing of your ring and get your approval before going ahead. I found the prices to be very reasonable considering that the rings were custom made. Julie and Monika have been great to deal with through the whole process and have always gotten back to us in a timely manner about any questions and concerns. The Jeweller Levon is also very friendly to work with and I love his enthusiasm.

Excellent service. Wonderful staff . Would highly recommend this business.

The best place to have any jewelry fixed. The people are friendly and very helpful

Great place for cheat and costume made jewelry..... but doesn’t open till after 11 ...