Jewellery

Some of the best salespeople work at this Littman jeweler a store. Sara is the best.

Creative place with great community projects

The woman working there did a wonderful job piercing my 7 year old little girl's ears! She was just so sweet to her and made us all feel very comfortable. She also very much included me which made me as her mother so comfortable. Thank you so glad I chose to go there.

My fiancé spent over $6000 on my engagement ring . One of the tiny diamonds around the big diamond continues to fall out and we have to take it back to have it put in which leaves me without my ring for two weeks . When I explain to them how disappointed I was only two months ago that it had fallen out and we had to bring it in ..they replied that it's common with these little tiny very! Surprised at her response, I replied maybe she should've imformed my fiancé of that before he purchase it . Today I spoke to the manager.. a woman at this store and she was totally rude!! Very trashy. I ended up being very rude back considering how much money he spent and how little respect for me as a customer she had . She had horrible customer service skills I don't even know how she became a manager . After dealing with the selisgrove store (we live closer to it)on fixing my ring and inspected it and my soon to be wedding band I decided to call the east mall store to check up one the work that was done to my ring and see if she put the info in the system on inspecting my rings too. If your not familiar with Kay's ... you have to take your items there every 6 months to have it inspected so if anything does go wrong they fix if no cost to you. Well Kay's failed to record that when I had just had my ring inspected this January so I want to call and see if they got it right this time! I'm not taking changes when diamonds are falling out! So I call this store got to talk to the lady that Sold my fiancé the ring and had worked with us before . But she was off and we got this nasty women ... who acted like the information I requested. Wasn't wind mine to ask for ... like how dare I!! It was like pulling teeth teeth from here to just answer if my rings were recorded as being inspected!! It went on and on from there. No answers. I'll have to wait for an email .. I said from now on I want a paper receipt stating they were inspected . She replied we can do for you !! REALLY! I have been purchasing my other jewelry elsewhere to void this kind of service . Believe it or not the Selinsgrove manage is worse! The only thing I can get from theses people becoming managers is that they are " tell you want you want to here" kind of salesmen. Once you bought it they're customer service goes out the door! Kay's isn't what it use to be that's for sure

Great jewelry, super nice people!

The staff is very polite, pleasant, and helpful. I would highly recommend this Kay Jewelers for anyone and everyone!

Horrible customer service.. The manager Melissa lies about everything.they don't hire black people either..

Great jewelry!! Love it!😍

I always receive amazing friendy service from everyone at Ace of Diamonds! I highly recommend them every chance I get💖

One of the best jewelers I ever went to 1-5 a 10. wouldn't trust any one else with my valuables except J.diamond the familia got u covered.

My husband got my engagement ring here not even 3 years ago. Over and over, diamonds fell out. Thank GOD he got the extended warranty AND I got the ring checked every six months. I can't tell you how many times it was in for repair. 2 weeks ago, they got an exchange approved for the engagement ring. Since they didn't unweld the wedding ring and engagement ring (that they promised to do); I am without BOTH a wedding ring AND an engagement ring. I had to pick out two NEW rings instead of ONE. Last Wednesday; 3/14/18 they sent the rings out for sizing. 8 days later, I still have NO wedding or engagement ring (now, its a MONTH without either). Today; they told me it would be another week before its back. Use caution when buying here. If you DO buy here, get the warranty AND get the ring checked over and over and over again. You will need it. I MIGHT have my ring back by Easter. In the mean time, I only look single. I'm actually married. sigh.

I have lived in Hershey area for 17 years and have always shopped at Claires in the outlets, I must say that out of all the employees and managers that i have met over the years Diaisha who is always there when i shop which is usually anywhere from 1-3 times per week she is the best manager/employee that i have ever met not only does she take her job very seriously you can tell she loves working there. she has helped me shop, pierced my ears,etc....she treats customers like i have never seen before she is so friendly and full of life and always smiling. Because of her I shop there more than i ever have before i enjoy talking to her. I give this store 5 stars because of her!!!!!!!!

The prices are quite high, but the store is so immaculate. It is full of very modern styles.