Mortgage

I got a good rate through this lender. That's the only positive thing so far. It's been 3 months since closing and the list of issues keeps growing. They sent less money than agreed upon in the lending instructions to the lawyer, so I had to pay the difference out of pocket. They claimed it was a tax that cannot be financed. But that amount is still included in my principal so I'm still financing it! Even though I paid that difference to the lawyer out of my pocket! After many emails and calls still no resolution. They say they'll get back to me but don't. We also set it up so my property tax is included in my monthly mortgage payments. Now I'm getting notices from the city that my property tax is overdue. The city is charging statement fees. Capital Street refuses to pay these statement fees. My mortgage payments have been on time and in full, it was their responsibility to give the city their portion. They failed to do that and now I must pay penalties. I could continue but this is already a long review. I will not borrow from Street Capital again.

This is definitely one of my favorite RBC branches. Greatly appreciate their superb customer service!

If your English is not good, they will disconnect the call

So far so good, Decent rate, excellent customer service, easy to use online access to mortgage.

main branch rbc

Worst bank ever ... They complicate things and they say its rules ... How come rules apply on your bank only?? Spadina branch is the worst ...

I trust Yuval Fish with all my lending needs. I’ve done 4 mortgages with him and he has always been great to work with. He’s helped me out of some tough spots too. Definitely goes above and beyond for his clients.

I wish I would have called them first. They made the process simple, answered my questions and had the best rate up front. I was a first time home buyer and with lots of questions. I worked with Elizabeth Hewes and she was great!

A missed mortgage payment fee $99.75!? Seriously? Will be moving my mortgage when it comes due. Had never heard of this company before, had a broker - never again. Will leave my mortgage in the hands of the "well known" professionals!

Always very polite. It's great they are open on Saturdays

I was pleased with the service provided by Barbara Singh through CMI. Very professional and efficient with responding to my inquiries. I would refer her and CMI to anyone looking to get a mortgage. Thank you Barbara

Recently I closed my mortgage renewal through True North. My employer has partnered with them. Michael Capobianco was my contact person. I got great rates (in the time when rates are increasing) and service from Michael was excellent. He was always available for any queries. Thanks.